ICT Managed Print Service and Associated Multi-Functional Devices 2020 - 2024

Tender description

GreenSquare Group Ltd seeks to contract with a single provider for the supply of a Managed Print Service and Associated Multi-Functional Devices. o Replace only the devices which have exceeded their operational effectiveness / usage volume and retain all other existing printers. o Replacement devices to be the same manufacture fleet (no mixed fleet) as the existing devices (Kyocera) unless the provider will replace all existing devices at their own cost. o Support / maintenance of the whole printer estate (across all locations) with specified targets (supported by an overarching SLA). o Printers / drivers must be compatible with Citrix and secure. o Device functional requirements must either match or exceed the current printer fleet capability. o Similar User Interface(s) - standardisation rather than different across our estate. o Our Construction Devices are deployed to temporary locations and need to be managed differently. They must be deployed, collected, stored at the suppliers location and serviced at a fixed rate.