Awarded contract

Service Provider to provide All Contact Centre Customer Service & Sales Activities for Residential & Business Customers

Details

Buyer: Electricity Supply Board (ESB)
Supplier(s): Abtran Unlimited Company, Field Management Ireland
Topic: Customer services
Published: 21 February 2019
Source: ie:e_tenders

Tender description

Timeline

Completed: Award published21 February 2019
Current notice

About the buyer

Electricity Supply Board (ESB) is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

79342300 · Customer services
79342320 · Customer-care services
79510000 · Telephone-answering services
79512000 · Call centre

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@electricity-supply-board-esb.gov
Commercial Director	+44 •••• ••••••	••••••••@electricity-supply-board-esb.gov
Procurement Manager	+44 •••• ••••••	••••••••@electricity-supply-board-esb.gov
Category Lead	+44 •••• ••••••	••••••••@electricity-supply-board-esb.gov
Senior Buyer	+44 •••• ••••••	••••••••@electricity-supply-board-esb.gov
Contracts Manager	+44 •••• ••••••	••••••••@electricity-supply-board-esb.gov

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