Expired contract

RES/IT - Case Management System, Complaints & Feedback, Freedom of Information Requests (FOI’s), Subject Access Requests (SARs) and Councillor/MP Enquiries

Details

Buyer: Bristol City Council
Supplier(s): CIVICA UK LIMITED
Value: GBP 500,000
Duration: 3 years
Topic: Software package and information systems
Published: 19 February 2019
Source: uk:procontracts

Tender description

The City of Bristol Council (hereafter referred to as Bristol City Council and or BCC) wish to appoint an experienced lead contractor to deliver: A Case Management System that enables citizens to log both non-statutory and statutory complaints, Freedom of Information Requests (FOI’s), Feedback, and System Access Requests via a software solution/portal. Keywords: Case Management, Complaints, Freedom of Information

Timeline

Completed: Award published19 February 2019
Current notice
Completed: Award date19 February 2019
Completed: Contract expiry date11 March 2022

About the buyer

Bristol City Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

48000000 · Software package and information systems

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@bristol-city-council.gov
Commercial Director	+44 •••• ••••••	••••••••@bristol-city-council.gov
Procurement Manager	+44 •••• ••••••	••••••••@bristol-city-council.gov
Category Lead	+44 •••• ••••••	••••••••@bristol-city-council.gov
Senior Buyer	+44 •••• ••••••	••••••••@bristol-city-council.gov
Contracts Manager	+44 •••• ••••••	••••••••@bristol-city-council.gov

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