Education and training services

Tender description

Norfolk County Council wished to contract with a provider to deliver support to families of young people at risk of exclusion. The aims are to advise and support families in approaches to help their child when they find the school environment and expectations challenging; and to help develop more positive relationships between the school and home where these have broken down. Full details of the requirement can be found in the service specification, which forms a schedule to the terms and conditions. Norfolk County Council wished to contract with a provider to deliver support to families of young people at risk of exclusion. The aims are to advise and support families in approaches to help their child when they find the school environment and expectations challenging; and to help develop more positive relationships between school and home where these have broken down. This support will be in the form of support visits to up to 300 families, and provision of a parent support programme in Norwich. Rates of exclusion are high in Norwich, leading to high numbers of pupils either being educated in alternative provision, or not being in school at all. There is limited understanding of precisely why exclusions are so high relative to the rest of England, however we know that most exclusions are for persistent disruptive behaviour. Norwich Opportunity Area has set a target to reduce the 2017 figure by two thirds by 2020. A "Norwich Inclusion Charter" has been developed in consultation with schools, local partners and the local authority. The Charter represents a shared commitment to collaborate to reduce exclusion in the city and will be supported by a range of interventions funded by the Opportunity Area. Full details of the requirement can be found in the Service Specification, which forms a schedule to the terms and conditions.