Collection agency services

Tender description

Portsmouth City Council (the Authority) is inviting tenders from suitably qualified suppliers to deliver a multiple contractor Framework Agreement which will be used for the collection of road traffic debts (parking/bus lane fines) arising from the enforcement of parking/bus lane restrictions, and the non-payment of Council Tax and Non-Domestic Rates (NNDR) and the service of documents and any such other debts as and when the authority requires. To maximise the collection of debts through the effective use of all available recovery options, to reduce the costs of collection and to ensure a high quality and enforcement service is provided the opportunity has been split into 2 lots and suppliers may bid for 1 or both lots. Lot 1: Road Traffic Debts (Parking/Bus Lane). Lot 2: Local Taxation including Non Domestic Rates. The Authority is aiming to award the framework by 22.5.2019 with a subsequent commencement date of 3.6.2019. Portsmouth City Council (the Authority) is inviting tenders from suitably qualified suppliers to deliver a multiple contractor Framework Agreement which will be used for the collection of road traffic debts (parking/bus lane fines) arising from the enforcement of parking/bus lane restrictions, and the service of documents and any such other debts as and when the authority requires. The opportunity has been split into 2 lots and suppliers may bid for 1, or both of lots. Lot 1: Road Traffic Debts (Parking/Bus Lane) (this lot). Lot 2: Local Taxation including Non Domestic Rates. Each lot will be evaluated separately and the Authority reserve the right to choose the service that best suits their needs. A minimum of 4 contractors and a maximum of 6 contractors will be appointed a place on each lot within the framework. For each lot the top scoring 2 contractors will be given 1st tier supplier status and will be the Authority's 1st choice providers. The remaining providers on each lot will be given 2nd tier status and will be used in order of ranking where there are performance and/or capacity issues with the 1st tier providers. Interested suppliers should note that once in place the framework will also be accessible to members of the Hampshire and Isle of Wight Procurement Partnership (HIOWPP). The members of the group are made up of the following Contracting Authorities: Eastleigh BC, Winchester CC, Fareham BC, Basingstoke and Deane BC, Havant BC, New Forest DC, East Hampshire DC, Hart DC, Gosport BC, Rushmoor BC, Test Valley BC, Southampton CC, Isle of Wight, Hampshire CC and Portsmouth CC. The value of the Authority's requirement is in the region of 3 500 000 GBP and 4 000 000 GBP over the term of the contract, the Authority cannot provide any indication on whether any of the members of the HIOWPP will access the framework but in the event that all members access the potential overall value could be between 12 000 000 GBP and 20 000 000 GBP across both lots. Call-off contracts let via the framework may also be direct awarded to the 1st Tier providers by other Contracting Authorities where their requirements directly correspond with the specification that providers submitted their bids on. Should the contracting authorities requirements differ they will conduct a further competition and engage with all the suppliers awarded a place on the relevant lot. The further competition bid evaluation criteria applied will be based on the original tender of 100 % quality and they will give clear guidance to the providers on the evaluation criteria and where required, weightings and elements may be adjusted in order to reflect the differing requirements and service delivery drivers of the relevant public body. Call-off contracts let via the framework arrangements may overrun the term of the Framework Agreement as long as the contract in question is awarded before the term of the framework expires. Portsmouth City Council's standard call-off terms must be used as a basis to award all contracts via the Framework Agreement. The target date for award is 22.5.2019 to allow commencement on 3.6.2019. The framework and the Authority's contract will run for 4 years. The tender documentation are accessible via the Authority's e-sourcing solution which will be used to administrate the procurement process and is accessible free of charge via the link below: in letting the contract the Authority will run the procurement process in line with the following programme: Tenders issued: 22.2.2019 Tender deadline for clarification: 14.3.2019 Tender return deadline: 26.3.2019 Contract award: 22.5.2019 Contract commencement: 3.6.2019 https://in-tendhost.co.uk/portsmouthcc/aspx/home/ Portsmouth City Council (the Authority) is inviting tenders from suitably qualified suppliers to deliver a multiple contractor Framework Agreement which will be used for the collection of the non-payment of Council Tax and Non-Domestic Rates (NNDR) and the service of documents and any such other debts as and when the authority requires. The opportunity has been split into 2 lots and suppliers may bid for 1, or both of lots. Lot 1: Road Traffic Debts (Parking/Bus Lane). Lot 2: Local Taxation including Non Domestic Rates (this lot). Each lot will be evaluated separately and the Authority reserve the right to choose the service that best suits their needs. A minimum of 4 contractors and a maximum of 6 contractors will be appointed a place on each lot within the framework. For each lot the top scoring 2 contractors will be given 1st tier supplier status and will be the Authority's 1st choice providers. The remaining providers on each Lot will be given 2nd tier status and will be used in order of ranking where there are performance and/or capacity issues with the 1st tier providers. Interested suppliers should note that once in place the framework will also be accessible to members of the Hampshire and Isle of Wight Procurement Partnership (HIOWPP). The members of the group are made up of the following Contracting Authorities: Eastleigh BC, Winchester CC, Fareham BC, Basingstoke and Deane BC, Havant BC, New Forest DC, East Hampshire DC, Hart DC, Gosport BC, Rushmoor BC, Test Valley BC, Southampton CC, Isle of Wight, Hampshire CC and Portsmouth CC. The value of the Authority's requirement is in the region of 3 500 000 GBP and 4 000 000 GBP over the term of the contract, the Authority cannot provide any indication on whether any of the members of the HIOWPP will access the framework but in the event that all members access the potential overall value could be between 12 000 000 GBP and 20 000 000 GBP across both lots. Call-off contracts let via the framework may also be direct awarded to the 1st Tier providers by other Contracting Authorities where their requirements directly correspond with the specification that providers submitted their bids on. Should the Contracting Authorities requirements differ they will conduct a further competition and engage with all the suppliers awarded a place on the relevant lot. The further competition bid evaluation criteria applied will be based on the original tender of 100 % quality and they will be give clear guidance to the providers on the evaluation criteria and where required, weightings and elements may be adjusted in order to reflect the differing requirements and service delivery drivers of the relevant public body. Call-off contracts let via the framework arrangements may overrun the term of the Framework Agreement as long as the contract in question is awarded before the term of the framework expires. Portsmouth City Council's standard call-off terms must be used as a basis to award all contracts via the Framework Agreement. The target date for award is 22.5.2019 to allow commencement on 3.6.2019. The framework and the Authority's contract will run for 4 years. The tender documentation are accessible via the Authority's e-sourcing solution which will be used to administrate the procurement process and is accessible free of charge via the link below: in letting the contract the Authority will run the procurement process in line with the following programme: Tenders issued: 22.2.2019 Tender deadline for clarification: 14.3.2019 Tender return deadline: 26.3.2019 Contract award: 22.5.2019 Contract commencement: 3.6.2019 https://in-tendhost.co.uk/portsmouthcc/aspx/home/