Parking services

Tender description

The council requires a partner organisation who will manage and effect the daily enforcement of parking and traffic restrictions within the borough boundary in a professional and cost-effective manner, in addition to providing a range of related services such as Pay and Display Machine Maintenance, Cash Collection, CCTV Control Room staff and back office services including Pre NTO-correspondence and Resident and Business permit processing. The council is also seeking to Market Test a range of additional services including Permit Processing (other types), Representations, Appeals and Second Line Pay and Display Machine Maintenance. The enforcement landscape within the London Borough of Hounslow is typical of urban London Local Authorities, in that it is a mix of very busy high street areas such as Hounslow, Chiswick and Feltham town centres, with large residential areas surrounding them. The town centres are linked by a network of trunk and secondary roads which are under mixed control of London Borough of Hounslow and other agencies. The borough has an extensive network of Controlled Parking Zones and other parking restrictions that operate over a range of days and hours, depending on local pressures on kerb space, traffic flow and safety requirements. Further details of parking within Hounslow are available on the council's website at https://www.hounslow.gov.uk/parking The council requires a partner organisation who will manage and effect the daily enforcement of parking and traffic restrictions within the borough boundary in a professional and cost-effective manner, in addition to providing a range of related services such as Pay and Display Machine Maintenance, Cash Collection, CCTV Control Room staff and back office services including Pre NtO-correspondence and Resident and Business permit processing. The council is also seeking to Market Test a range of additional services including Permit Processing (other types), Representations, Appeals and Second Line Pay and Display Machine Maintenance.