Income Officer x6

Tender description

Income Officer x 6 Sandwell MBC are seeking to appoint 6 Income Officers Location: Based at Court House, West Bromwich Key skills required for this role: • Debt management or arrears recovery experience • Experience of dealing with vulnerable customers and customers who have complex/multiple needs • Knowledge of the legal framework for the recovery of housing related debt and good practice • Good telephone manner • Customer facing experience • Agency workers will be required to work 37 hours per week and the working hours are Monday to Thursday 9.00am to 5.30pm and Friday is 9.00am to 5.00pm. Start date: as soon a possible 12 week contract for 37 hours per week Pay rate: E26 = £12.37 per hour to worker Contract type: Agency Please Note: Job Description and Personnel Specification attached, which also provides more information about the role Closing date to be Tuesday 19 February at 5pm. Please Note: Job Description and Personnel Specification attached, which also provides more information about the role Agencies to send over a CV, 2x up to date references and also a copy of their Terms and Conditions. The Council will be using the In-tend e-Tendering System for this Procurement exercise, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal. From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the related documents. To submit a quotation you will be required to 'Opt In'. For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the `Guidance for Suppliers` section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal. If you require further assistance in respect of the system please contact the In-tend support team on 0844 272 8810. Closing date: Tuesday 19 February 2019 at 17:00hrs