Education and training services

Tender description

The purpose of this tender is to secure a provider to design and deliver a tailored leadership development programme for our staff in leadership and management positions at a variety of levels in the organisation. We expect all our leaders, regardless of background, level of experience and position in the organisation, to demonstrate the following attributes: — compassion (attend to the people they lead, understand their challenges, empathise and help them), — emotional intelligence (understand themselves and others, manage relationships), — inclusiveness (listen to all respectfully, and engage with authenticity), — commitment (to quality, innovation and improvement). We require a programme that will address the range of skills and behaviours our leaders are expected to model in a variety of settings. These were considered in the context of: — our expectation that leaders work with their teams to consistently deliver excellent care and continuously seek improvement, — the need to engage staff in their roles and in their contribution to the delivery of consistently high quality services, — the need for leaders to always demonstrate our values, — the importance of prioritising and adopting leadership skills that will have the greatest impact on staff engagement and involvement in our Quality Improvement Programme.