Camden Adult Social Care: Delivery of an annual survey to residsents who use social care and a survey for those who use Assistive Technology

Tender description

You are invited to submit one Quotation to provide A) large scale research through an annual questionnaire to residents in Camden to assess the performance of adult social care's new strategic plan and the quality of people's experience, and B) an annual survey sent to residents who use Careline services, Camden's Assistive Technology service, to evaluate the performance of Careline and the quality of people's experience Survey 'A' includes supporting the development of the research's methodology, the successful implementation of telephone surveys, the creation of an e-survey and paper survey, carrying out a small number of face to face surveys and analysis of feedback. You will use data already collected by the Council at focus groups with residents. Survey 'B' includes gathering information about the difference Assistive Technology has on the lives of people who use it by developing an annual postal survey. The questions in this survey would be drafted by Camden but we are seeking the support of a research company to carry out the survey and analyse the results. We are looking for a provider who can support Camden on these two surveys for the next three years, with a two year break clause, with a budget of £21,000 each year. By participating in this Quotation you are indicating your acceptance to be bound by the Terms and Conditions set out in this Invitation to Quote Document and attachments. The key details of LB Camden requirements are set out in this document which you should take into account in your response. To submit a Quotation for this service please complete the Request for Quote form enclosed with these Instructions. The closing date for: 1. Clarifications questions - 22nd February 2019 (12pm midday) 2. Quotation closing date - 1st March 2019 (12pm midday) Please direct all questions regarding the content or process of this invitation via the EU Supply messaging system.