Travel management services

Tender description

The Growth Company wishes to appoint a travel management provider for the purpose of booking all rail and air tickets, hotel accommodation and other travel related services for both domestic and international travel. GC wishes to appoint a travel management provider for the purpose of booking all rail and air tickets, hotel accommodation and other travel related services for both domestic and international travel. This requirement covers the Growth Company and Subsidiary companies and tenderers shall note that each trading entity within our group have different travel and service requirements, with some parts of the group travelling more extensively than others. The key aim of this tender process is to appoint a TMC who provides the best fit for the various requirements of our diverse stakeholders. We want to work closely with the successful provider to ensure that the travel solution implemented provides high quality service, achieves value for money and provides an excellent end to end user experience for our business travellers and administrators. The Growth Company does not have a central travel booking team or central travel manager and very few administrators who book on behalf of other team members. Our staff are in the most part empowered to make their own travel bookings as they need. The frequency of travel bookings can vary significantly across the group, with some individuals travelling once or twice a year and some staff travelling domestically and internationally on a monthly basis. We want to enable our staff to book in an easy, intuitive way, with support as they need it. The successful provider must have the ability to communicate and service a wide range of travelers, from infrequent users who may book rail a few times a year to frequent travelers who travel nationally and internationally, including organising events overseas. We therefore require a travel management provider who can provide travel booking services to individual travelers whilst ensuring that a control infrastructure is maintained and the Group Travel Policy is embedded as far as possible in the way our travel is booked.