Public Research

Tender description

The Care Quality Commission (CQC) is the independent regulator for health and social care services in England. We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find including performance ratings to help people choose care. Public engagement and insight is integral to ensuring CQC delivers its purpose. It enables us to understand what matters to people who use services, consequently helping to build public trust. This empowers the public to make choices around services and know what they should expect in terms of quality of care. It also enables CQC to meet its statutory requirements as set out in the Health and Social Care Act 2008 (and amended in 2013). CQC require research to be commissioned and undertaken by an external supplier as we do not have the internal resources or skills to deliver this research at premises or on-line. CQC will lead on the design of the research questions in collaboration with the research company, however, it is vital that the methodology is executed and results analysed independently of CQC to ensure a robust evidence based approach to our public engagement activity. CQC require the procurement of a single external supplier to undertake research into four areas which support the delivery of key priorities within the CQC Strategy 2016-2021, in terms of: 1. Building effective partnerships with voluntary and community sector partners to encourage improvement, innovation, sustainability in care (Priority 1) 2. Supporting development of information products and processes to deliver an intelligence-driven approach to regulation (Priority 2) 3. Providing a public assessment of our value for money and understanding of our impact (Priority 4). Additional information: The full specification of the requirement is set out in Section 2 of the ITT tender document available at CQC e-Sourcing Portal: https://cqc-commercial.bravosolution.co.uk NOTE: IF YOU ARE ALREADY REGISTERED ON CQC E-TENDERING PORTAL PLEASE GO STRAIGHT TO STEP 2 BELOW. IF UNREGISTERED PLEASE FOLLOW THE INSTRUCTIONS BELOW TO REGISTER Step 1. How to Express Interest: - Register your company on the eSourcing portal (this is only required once): - browse to the eSourcing Portal: https://cqc-commercial.bravosolution.co.uk and click the link to register Bravo Project reference = Project_358 - accept the terms and conditions and click "continue", - enter your correct business and user details, - note the username you chose and click "Save" when complete, - you will shortly receive an email with your unique password (please keep this secure). Step 2. Accessing the ITT: - login to the portal with the username / password, - click the "ITTs Open To All Suppliers" link (This area in Bravo contains CQC's Invitation to Tender opportunities (ITT's) open to any registered supplier), - click on the relevant "ITT" to access the content, - click the "Express Interest" button at the top of the page, - this will move the "ITT" into your "My ITTs" page (This is a secure area reserved for your projects only), - you can now access any attachments by clicking "Buyer Attachments" in the "ITT" Details" box to respond to the ITT, -Note the deadline for completion and follow the on-screen instructions to complete the ITT - You must then submit your reply using the 'Submit Response' button at the top of the page. Note: There may be a mixture of on-line and off-line actions for you to perform. Online help and technical support is available via the Bravo helpdesk by Phone +44 0800 069 8630 or Email help@bravosolution.co.uk . If you require any further assistance please consult the on-line help, or contact the eTendering help-desk To be considered as a Bidder you must complete and submit a Tender Response by the deadline of 12:00:00 hours (12pm Noon) on Tuesday 6th August 2019. Please allow sufficient time to make your tender response submission as late tender response submissions will not be permitted by the system.