One-to-one internet-enabled CBT (high intensity and low intensity)

Tender description

Summary of the work Proposals to provide one-to-one internet-enabled CBT (high intensity and low intensity) to those experiencing common mental health problems, such as anxiety and depression, online by BABCP accredited therapists following NICE guidelines. Appointments will be required on weekdays/weekends and include early and late appointments. This should be accessible via web browser Expected Contract Length Two years Latest start date Monday 6 January 2020 Budget Range Project funding will be discussed after award. The service currently requires 200 Low Intensity treatments to begin in January 2020. Further funding may be made available as required. Why the Work is Being Done CBT is an online, typed-therapy modality providing accessible CBT for patients who may encounter difficulties in accessing traditional services, Embedding internet enabled CBT within existing service structures can significantly boost both access and capacity. The requirement is for an "off the shelf" existing, proven solution. Problem to Be Solved Across the Lincolnshire Partnership NHS Foundation Trust service, there are considerable pressures to deliver appropriate care to patients in the context of increasing national IAPT access targets and maintaining the standards for waiting times and recovery. These pressures include: • therapist capacity and availability, • patient demand across whole of the Lincolnshire County • demands for service access outside core clinical hours. Who Are the Users CBT is an online, typed-therapy service providing easily accessible evidenced-based CBT for those who may encounter a range of barriers to accessing traditional services, for example due to geography, poverty of time, physical difficulties or personal boundaries. Embedding i.e. CBT within existing service structures can significantly boost both access and capacity. Early Market Engagement The Trust has been engaging with the market over a number of years to develop and refine a service offer suitable for the needs of Lincolnshire residents. Work Already Done The service has a track record of using an internet enabled CBT provider in the past. This provider has been used for a number of years working with the Trust to refine the service offer. Existing Team steps2change is an IAPT service which delivers evidence-based, NICE approved, psychological interventions to patients suffering from common mental health difficulties, such as anxiety or depression. Steps2change is the sole IAPT provider for Lincolnshire. The service providers counselling, CBT, Low Intensity interventions, EMDR and a number of other non-CBT modalities. The service provides short-term interventions and manages a high volume of referrals. The service is currently expanding against nationally mandated trajectories. Current Phase Not applicable Skills & Experience • Proven experience of providing internet enabled CBT • Evidence innovation chnging products to meet the needs of service users. • Experience of working with NHS providers Work Location The supplier will work remotely using their digital solution. The Trust will require regular communication with the buyer. Treatments will be delivered remotely across Lincolnshire. Working Arrangments The provider shall deliver CBT over the internet, enabling the patient to see their therapist from wherever they choose. Online CBT is delivered securely through an online therapy platform. At the time of appointment, patients simply log in and speak to their therapist through typing. Typed conversation removes the pressure of having a face-to-face conversation, and can allow expression of true inner feelings. Sessions usually take place once a week and last up to one hour. The supplier will work remotely to achieve the service delivery. Monthly contract meetings will review KPI's and adherence to the contract. Security Clearance CRB, Adherence to IG and GDPR, Confidentiality No. of Suppliers to Evaluate 3 Proposal Criteria • How the approach or solution meets user needs • Value for money • Estimated timeframes for the work Cultural Fit Criteria • Work as a team with our organisation and other suppliers • Take responsibility for their work • Be transparent and collaborative when making decisions Payment Approach Fixed price Assessment Method • Work history • Reference Evaluation Weighting Technical competence 40% Cultural fit 20% Price 40% Questions from Suppliers No questions have been answered yet.