Software package and information systems

Tender description

The Financial Ombudsman Service is looking for a supplier who can provide and successfully implement a data quality tool. The Financial Ombudsman Service is looking to award a 3-year contract with the option to extend for a further 2 years in annual increments. For the procurement, implementation and maintenance of a data quality solution (tool). The solution must have the following functionality (but not limited to): (a) profile data which is the examination and analysis of data; (b) discover, quantify and prioritise data quality issues; (c) identify duplicate records; (d) cleanse, enhance and validate data; (e) monitor data quality across all the Ombudsman’s systems; (f) report on the quality of data through dashboards, operational alerts and data quality reports; (g) manage a data glossary, data lineage and data models (solution dependent); (h) undertake data governance functions such as ensuring the availability, usability, integrity and security of the data to be effective. On-going maintenance throughout the term of the contract will include annual licensing and all relevant system and technical support.