Discovery, Alpha and Beta service creation to hold Temporary Bridge Solutions information

Tender description

Why the Work is Being Done Over the last few years there have been a number of extreme weather events across the United Kingdom which has led to the disruption of transport links. This has resulted in reactive purchasing of solutions to overcome such instances. To overcome this a new service will provide bridge owners with information about which type of temporary bridge they should buy, and hold details of suppliers in their geography. Problem to Be Solved To create a new service fit for purpose in terms of usability, accessibility and in terms of housing a range of content in a number of formats. The service will be built using open source. The solution should adhere to the technology code of practice and the digital service standards and DfT’s Architectural principles. Who Are the Users Bridge owners who may use this service include:- Local Highway Authorities throughout the UK Highways England Transport Scotland Welsh Government Transport Northern Ireland Transport for London London Underground Network Rail Canal and Rivers Trust SUSTRANS (Contact names and details will be provided) The service will hold technical information which stakeholders above will have access to. They will use the site to purchase temporary bridge solutions. Early Market Engagement N/A Work Already Done There has been early engagement with temporary bridge suppliers whose technical data content will be loaded onto the new service. Bridge owners will also have some awareness of these proposals. Highways England have also developed a significant amount of technical Existing Team Gary Kemp, DfT, policy advisor, local highways maintenance Michael Lewis, Highways England, Senior Structures Advisor, Current Phase Discovery Work Location The majority of the work should be conducted at the Suppliers own site. However, we would expect the Supplier to work at our offices when agreed and required. Exact days will be decided with the supplier, once the contract has been appointed. Address: Department for Transport, Great Minster House, Horseferry Road, SW1P 4DR or Highways England, Working Arrangments We expect the supplier to suggest a team that can meet the following timelines. We would like the Discovery phase to be completed within approximately 2 weeks. Alpha & Beta should be completed in 4-6 weeks. A service being fully operational by March 31st, 2020 We require weekly status updates via email and telephone detailing achievements of key milestones and issues that may impact timescales and cost. Security Clearance We would expect suppliers to possess BPSS security clearance, evidence of which will be requested at written proposal stage. Additional T&Cs CV’s will be requested from shortlisted suppliers. Skills & Experience Demonstrable experience of delivering a citizen facing services quickly. Demonstrate passing .Gov service assessments. Demonstrate excellent planning, coordination, communication and project management skills Nice to Haves Experience of working in/with teams with no/limited experience of Agile methodologies Have demonstrable experience of working in a culture of continuous delivery and improvement No. of Suppliers to Evaluate 5 Proposal Criteria Identification of all Agile Development elements (Discovery, Alpha and Beta) of the project. Identify activities and outcomes throughout and how this will inform technical development, design and content development. (15%) Project methodology - Suppliers should identify what this process will look like throughout the agile cycle, given this is a much condensed process (18%) What approach will be adopted and how will it meet user needs (17%) Identification of risks and dependencies and offered approaches to manage them (10%) Team structure with CV (10%) Cultural Fit Criteria Experience of transparent and collaborative decision making (2.5%) Demonstrable experience of working with users with low technical expertise (2.5%) Demonstrable experience where status quo has been challenged resulting in a change of project direction and resulting in a successful value adding outcome (2.5%) Payment Approach Capped time and materials Assessment Method Evaluation Weighting Technical competence 70% Cultural fit 8% Price 22% Questions from Suppliers No questions have been answered yet Budget range £60-100k