Transaction-processing software package

Tender description

The provision of an on-line payments system is required to support 2 LJMU strategic objectives: — provide a seamless platform to make payments globally to the University for a variety of services and goods, — provide the opportunity for staff to promote goods and services on offer, take payments for these and ensure delivery. The provision of an on-line payments system is required to support two LJMU strategic objectives: — provide a seamless platform to make payments globally to the University for a variety of services and goods, — provide the opportunity for staff to promote goods and services on offer, take payments for these and ensure delivery. To meet these objectives, we require a flexible, secure online system, able to take multiple payment channels via our website, delivering a quick and seamless payment experience to our customers. We require a system that offers customers payment options including PayPal, all major credit and debit cards, supporting global payments. The online payment system must also have the ability to interface with our financial management system. We would require ad-hoc support via a helpdesk as and when required during office hours. B2. Minimum requirements To meet these objectives, — online card and paypal payment acceptance, — international student transactions, foreign currency management, — PCI DSS Compliance and GDPR, — fraud and risk management systems B3. Essential/desirable features The provision of an online payments system requires: Essential — compliance with GDPR, — PCI DSS compliance, — interface with financial management system – Oracle EBS, — helpdesk support. Desirable — online tutorials, — user groups/forums. LJMU Finance department wish to leverage technology to support an automated accounts payable solution. Utilising character recognition technology to process supplier invoices directly into Oracle EBS. We currently process over 35 000 supplier invoices per year, these are received in a variety of formats via Email, paper, FTP. Solution needs to be flexible, secure and integrated into our finance system with the ability to match to purchase orders and receipts. LJMU Finance department wish to leverage technology to support an automated accounts payable solution. Utilising character recognition technology to process supplier invoices directly into Oracle EBS. We currently process over 35 000 supplier invoices per year, these are received in a variety of formats via Email, paper, FTP. Solution needs to be flexible, secure and integrated into our finance system with the ability to match to purchase orders and receipts. B2. Minimum requirements To meet these objectives we require: — multiple capture routes — email, scan, FTP, — integration into accounts payable module of oracle EBS, — auto match to purchase orders and receipts, — ability to manage multi-line purchase order’s, — ability to manage freight and postage lines, — provide a dashboard overview for management of work allocation, — provide detailed analytics and statistical reports on processing. B3. Administration and support — ad-hoc support as and when required via helpdesk during office hours, — support with system upgrades/updates. B4. Essential/desirable features The provision of an OCR system requires: Essential — process invoices by email/scan/secure FTP/upload, — automatic data capture, validation and approval, — seamless import into Oracle EBS with supplier and purchase order data, — bank account audit functionality, — administration overview to allow processing to be assigned to users both automatically or manually, — detailed analytics. Desirable — payment advice data transfer into OCR solution, — supplier portal solution, — recognise multiple VAT rates, — able to match invoices to multiple purchase orders and correctly deal with freight charges.