Closed tender

Software package and information systems

Details

Buyer
Scottish Legal Aid Board
Value
GBP 400,000
Topic
Software package and information systems
Published
13 November 2019
Submission
16 December 2019
Source
TedNotices

Tender description

The operations and advice given by SLAB seeks a digital first approach to public service delivery in line with Scottish Government’s Digital First Service Standards. A digital first approach can make better use of resources and offer best value in the SLAB legal aid system and service delivery. To support the delivery of these outcomes, SLAB is seeking to procure a single platform Case Management System (CMS) to support its 3 direct service business areas, Civil Legal Assistance Office (CLAO), Public Defence Solicitors’ Office (PDSO) and Solicitors Contact Line (SCL). No single software package covering the three functions is currently in use. Each one has its own software setup, with varying degrees of CMS software capabilities. The operations and advice given by SLAB seeks a digital first approach to public service delivery in line with Scottish Government’s Digital First Service Standards. A digital first approach can make better use of resources and offer best value in the SLAB legal aid system and service delivery. To support the delivery of these outcomes, SLAB is seeking to procure a single platform Case Management System (CMS) to support its 3 direct service business areas, Civil Legal Assistance Office (CLAO), Public Defence Solicitors’ Office (PDSO) and Solicitors Contact Line (SCL). No single software package covering the three functions is currently in use. Each one has its own software setup, with varying degrees of CMS software capabilities.

Timeline

  1. Tender published13 November 2019
    Current notice
  2. Submission date16 December 2019

About the buyer

Scottish Legal Aid Board is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 48000000 · Software package and information systems
  • 48170000 · Compliance software package
  • 48200000 · Networking, Internet and intranet software package
  • 48210000 · Networking software package
  • 48211000 · Platform interconnectivity software package
  • 48213000 · Operating system enhancement software package
  • 48217000 · Transaction-processing software package
  • 48219000 · Miscellaneous networking software package
  • 48223000 · Electronic mail software package
  • 48311000 · Document management software package
  • 48330000 · Scheduling and productivity software package
  • 48333000 · Contact management software package
  • 48400000 · Business transaction and personal business software package
  • 48422000 · Software package suites
  • 48731000 · File security software package

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Decision makers

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