IT services: consulting, software development, Internet and support

Tender description

The NHS is moving towards a more integrated model of care delivery through Integrated Care Systems (ICS). The Health Systems Support Framework (HSSF) was established to provide a mechanism for ICS and other health and social care organisations to access the support and services they need to transform how they deliver care. It focuses on specialist solutions that enable the digitisation of services and the use of data to drive proactive population heath management approaches across Primary Care Networks (PCNs) and integrated provider teams. NHS England are looking to re-procure some of the services within the Health Systems Support Framework to allow for updates to its scope and to give new suppliers an opportunity to bid. Further details, including a description of the services, is provided in the ITT documents available at the address above and Section V1: complementary information of this notice. Lot 0 provides a mechanism for suppliers of innovative solutions within the scope of the framework agreement to bid to provide their innovation through the HSSF. Innovations must address a health and/or social care challenge within one of the framework agreement service lines as follows and as further described in the ITT: Local health and care records, including: — strategy support, — implementation support, — infrastructure. Informatics, analytics and digital tools for population health, business and clinical intelligence, including: — population health intelligence, — business and clinical intelligence, — research tools. Tools and applications that support direct patient care, including: — decision support tools, — Integrated care co-ordination and management. Surveys: — surveys. Transformation and change, including: — development of service change and reconfiguration proposals, — transformation project and programme management, — organisational redesign, governance and payment and contract reform, — workforce and leadership development support, — specialist support for ICS development at system, place and neighbourhood level. Patient empowerment and activation, including: — support for implementing shared decision making and self-care programmes, — support implementing personal health budgets and Integrated Personal Commissioning, — digital and remote technology, — personal health records. System optimisation, including: — Patient pathway optimisation and care model design, — Patient flow solutions (including Control Centres), — Digitisation of NHS Continuing Healthcare, — Workforce deployment and e-rostering. The main framework covers a number of service categories and service lines set out below. Each heading below represents a Service category and within that heading relevant service lines. A full description of all service lines is provided within the ITT documents: Local Health and care records, including: — strategy support, — implementation support, — infrastructure. Informatics, analytics and digital tools for population health, business and clinical intelligence, including: — population health intelligence, — business and clinical intelligence, — research tools. Tools and applications that support direct patient care, including: — decision support tools, — integrated care co-ordination and management. Surveys: — surveys. Transformation and change, including: — development of service change and reconfiguration proposals, — transformation project and programme management, — organisational redesign, governance and payment and contract reform, — workforce and leadership development support, — specialist support for ICS development at system, place and neighbourhood level. Patient empowerment and activation, including: — support for implementing shared decision making and self-care programmes, — support implementing personal health budgets and Integrated Personal Commissioning, — digital and remote technology, — personal Health Records. System optimisation, including: — patient pathway optimisation and care model design, — patient flow solutions (including control centres), — digitisation of NHS continuing healthcare, — workforce deployment and e-rostering. The framework agreement covers a number of service categories and service lines set out below. Each heading below represents a service category and within that heading relevant service lines. A full description of all service lines is provided within the ITT documents. Any supplier awarded a place on either Lot 0 or the main Framework Lot for any of the service lines listed below will also be placed on the Framework Lot with regards to those service lines to which they have been accredited. The Framework Lot is not open to separate bids. Places on the Framework Lot will be achieved by successfully bidding for a place on Lot 0 or the Main Framework Lot. Local health and care records, including: — strategy support, — implementation support, — infrastructure. Informatics, analytics and digital tools for Population Health, Business and Clinical Intelligence, including: — population health intelligence, — business and clinical intelligence, — research tools. Tools and applications that support direct patient care, including: — decision support tools, — integrated care co-ordination and management. Surveys: — surveys. Transformation and change, including: — development of service change and reconfiguration proposals, — transformation project and programme management, — organisational redesign, governance and payment and contract reform, — workforce and leadership development support, — specialist support for ICS development at system, place and neighbourhood level. Patient empowerment and activation, including: — support for implementing shared decision making and self-care programmes, — support implementing personal health budgets and Integrated Personal Commissioning, — digital and remote technology, — personal Health records. System optimisation, including: — patient pathway optimisation and care model design, — patient flow solutions (including Control Centres), — digitisation of NHS Continuing Healthcare, — workforce deployment and e-rostering.