Collection agency services

Tender description

Torbay Council is looking to work in collaboration with a single experienced and accredited provider of enforcement agency services to improve collection rates across the following debt areas: 1) Lot 1: — Council Tax, — business rates and business improvement district debts (BIDS), — parking penalty charge notices, — sundry debts and housing benefit overpayments, — commercial rent arrears, — execution of arrest warrants. 2) Lot 2: The Council is also looking for a provider of enforcement agency services to undertake County Court and High Court work across multiple debt types, and provide High Court Sheriff Services. This may include processing a debt from the issue of pre-proceedings documentation through to enforcing judgement. Enforcement services relating to recovery of: — Council Tax, — business rates and business improvement district debts (BIDS), — parking penalty charge notices, sundry debts and housing benefit overpayments, — commercial rent arrears, — execution of arrest warrants. The Council is also looking for a provider of enforcement agency services to undertake County Court and High Court work across multiple debt types, and provide High Court Sheriff Services. This may include processing a debt from the issue of pre-proceedings documentation through to enforcing judgement.