CCT 783 Provision of Programme/Technical Assurance Support to Pegasus Programme

Tender description

Why the Work is Being Done To support the delivery of the gateways’ current and future interoperability capability requirements. Problem to Be Solved The Programme Team are under resourced and require a partner to provide Technical, Service and Project Management assurance to facilitate the continued development, delivery and support of interoperability services traversing a FVEYs gateway. The programme is multifaceted where, a number of projects are at different stages of the project life-cycle. Who Are the Users JFC Cap have sponsored a FVEYs gateway that provides classified interoperability services between the UK MOD and a number of national and international partners. The partner will be required to provide Technical, Service and Project Management assurance and expertise to facilitate the development, delivery and support of new and existing services. Services include Email, CHAT, Web Browse, SharePoint & secure Voice/VTC. Early Market Engagement N/A Work Already Done Incumbent contractors managing existing gateways and the delivery of live services. Approval has been secured for new and future requirements. Existing Team The current support is provided by mixed teams of crown servants and contractors. Current Phase Live Work Location MOD Corsham, Westwells Road, Corsham, SN13 9NR Working Arrangments The team would primarily be based at Corsham, however, there would be requirements for visits to other sites in the UK and with occasional Overseas travel. Full time, standard working days (Monday - Friday). (T&S up to Limit of Liability £150,000 ex VAT for the duration of the contract) Security Clearance SC and DV The Authority WILL NOT sponsor SC or DV Clearance, it must be in place and remain valid for duration of contract. All workers must be UK Nationals (i.e. no dual nationality status). SC clearance required as a minimum, DV clearance will be required for certain technical roles. Additional T&Cs • Suppliers must use CP&F or be prepared to sign up to the tool. • Travel and Subsistence will be paid in accordance with MOD policy. • T&S will be paid based on receipted actuals and in compliance with MOD Policy, no other expenses are permitted • More detail will be provided at the tender stage, for suppliers that pass the shortlisting stage. • Successful bidder will work to the Authority or Authority’s nominated representative. • Further contractual conditions will apply and will be confirmed at a later stage of the process. Skills & Experience Strong and demonstrable experience of delivering ICT projects /programmes in to live service. [10%] Strong and demonstrable knowledge of interoperability gateways, and user applications such as Email, CHAT, Browse, SharePoint, secure Voice and VTC. [10%] Experience of providing the technical assurance of a prime supplier’s solutions to ensure alignment to a customer’s technical strategy. [10%] Demonstrable experience of working on complex digital transformation programmes. [10%] Experience of managing multidisciplinary teams that deliver projects efficiently and effectively. [10%] Strong and demonstrable experience in requirements capture, scoping work packages and scheduling. [10%] Strong and demonstrable experience of writing Business cases and Impacting change. [10%] Nice to Haves Strong and demonstrable experience of working with Defence customers and an understanding of how ISS integrates ICT programmes and services. [10%] Experience of engaging with International partners to deliver classified interoperability services. [10%] Experience of delivering to the ISS Capability Introduction Process. [10%] No. of Suppliers to Evaluate 3 Proposal Criteria Demonstrates a clear and coherent approach to delivering against the Statement of Requirement; clearly articulates tranche breakdown, processes and timelines. [20%] Provides an effective and scalable resource plan, clearly identifying team structure, roles, and areas of responsibility. [20%] Demonstrates how they will align to the ISS Cap Int Process to provide an effective assurance function. [20%] Clearly identifies risks, assumptions, issues and dependencies and how they will be managed. [15%] Demonstrates a clear and coherent approach to communications & stakeholder management. Outlining key stakeholders and the bidder’s reporting approach to monthly reporting, in addition to an exception/ escalation process. [15%] Provide supporting CVs (these shouldn't be included in the page/word limit for the main proposal but, are limited to a maximum of 500 words and 1 page per person). [10%] Cultural Fit Criteria Have a strong team-working ethos across the organisation, programme and relevant stakeholders. [25%] Have a proactive approach to all undertakings; be fully accountable for areas of responsibility. [25%] Can coherently articulate technical complexity to audiences with varying technical understanding. [25%] Have a no-blame culture and promote team effectiveness through continual improvement initiatives. [25%] Payment Approach Fixed price Assessment Method Evaluation Weighting Technical competence 70% Cultural fit 10% Price 20% Questions from Suppliers Budget range £6.27m (ex vat) which includes the t&s limit of liability for the 2 year period. six-month extension option (if taken up) will be subject to separate financial approvals