Expired contract

Risk Based Verification Module for Revenues and Benefits Self-Service Software 2020-21

Details

Buyer: Folkestone and Hythe District Council
Supplier(s): NEC Software Solutions UK Ltd
Value: GBP 39,500
Duration: 2 years
Published: 23 October 2019
Source: uk:procontracts

Tender description

The council is currently implementing Northgate’s online Citizen Access modules for Revenues and Benefits in order to improve customer self-service as part of the Transformation project. The RBV module is a process by which new benefits claims and changes in circumstances notified by the customers are automatically risk scored. End date indicative only: ongoing renewals of software currently in use. Keywords: software, automation, licence, maintenance, implementation

Timeline

Completed: Award published23 October 2019
Current notice
Completed: Award date28 October 2019
Completed: Contract expiry date30 November 2021

About the buyer

Folkestone and Hythe District Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@folkestone-and-hythe-district-council.gov
Commercial Director	+44 •••• ••••••	••••••••@folkestone-and-hythe-district-council.gov
Procurement Manager	+44 •••• ••••••	••••••••@folkestone-and-hythe-district-council.gov
Category Lead	+44 •••• ••••••	••••••••@folkestone-and-hythe-district-council.gov
Senior Buyer	+44 •••• ••••••	••••••••@folkestone-and-hythe-district-council.gov
Contracts Manager	+44 •••• ••••••	••••••••@folkestone-and-hythe-district-council.gov