Qualitative Research Training

Tender description

HMRC require specialist support from a highly experienced qualitative researcher to design and deliver training to build our capability in designing, delivering and analysing qualitative research with our customers. The aim of this requirement is to support and build the longer term development and capability of researchers working within HMRC's Customer Lab - our internal research function. Key objectives include: 1 To design and deliver training packages ensuring that appropriate tools and techniques are developed to help maintain capability over time. 2 To develop a capability building approach that builds skills in delivering in-house research. We envisage that the successful contractor will deliver two overall packages of work, as outlined below: Work package 1: Design and deliver advanced level qualitative training We would expect the successful contractor to fully scope, design and deliver advanced level training modules. Work package 2: Maintain and deliver foundation level of training This work package would include the maintenance and delivery of an adequate foundation level of training for new starters who join the team. SAP Ariba: Please can you ensure you are registered with the HMRC SAP Ariba to gain access to the procurement tender documentation when it is released. The registration link is: http://hmrc.supplier-eu.ariba.com/ad/register/SSOActions?type=full As part of the registration process you will receive a system generated email asking you to activate your SAP Ariba supplier account by verifying your email address. Once you have completed the activation process you will receive a further email by return confirming the 'registration process is now complete' and providing you with 'your organisation's account ID' number. If an email response from HMRC is not received within one working day of your request, please re-contact sapariba.hmrcsupport@hmrc.gsi.gov.uk (after first checking your spam in-box) notifying non-receipt and confirming when your registration request was first made. Once you have obtained 'your organization's account ID' number, please email e.procurement@hmrc.gov.uk with your account ID number. Once you have complied with the foregoing you will receive an e-mail confirming access to the procurement event. Further information about HMRC's procurement tool SAP Ariba, a Suppliers Guide and general information about supplying to HMRC is available on the HMRC website: www.hmrc.gov.uk/about/supplying.htm If you have already registered on SAP Ariba then you may also need to re-register on HMRC's SAP Ariba in order to be added to the event.