Digital Intelligence and Investigations (DII) Programme Delivery and Portfolio Services

Tender description

Why the Work is Being Done The Association of Police and Crime Commissioners and the National Police Chiefs' Council (NPCC) are working with police leaders to transform policing by 2025. The Digital Policing Portfolio (DPP) was set-up by the NPCC to deliver the 'Digital Policing' strand of the Policing Vision 2025. Through this exercise, the DPP is seeking to procure DII programme delivery services, in addition to portfolio support services, which include Business Analysis, Information Assurance, Design Services and Project Management. Services will need to be delivered no later than 31st March 2020.There may be scope to extend the services beyond this date. Problem to Be Solved The DPP requires support for the development, design and delivery of DPP products and services into police forces nationally. This is key to delivering the 2025 vision for policing and providing the public with a nationally consistent, digitally advanced and high quality service. Who Are the Users As the DPP Director, I require services to support the design, development and delivery of various projects under the portfolio, to ensure we can meet our goals and deliver the 2025 vision for national policing. As a Police force, we require specialist expertise and support in adopting new digital services so that we can be proficient in their use and provide the public with a high quality service. As the DII Programme Lead, I require services for the management and delivery of the DII programme which will enable policing to protect the public through preventing and detecting crime. Early Market Engagement Work Already Done The supplier will be required to join a portfolio which is in various stages of design, development and delivery. Primarily, the supplier will be working on the DII programme and providing the necessary expertise and services to support the delivery of the wider portfolio. Further detail on work done will be provided in the following stage of this exercise. Existing Team The DPP is a mixed economy which includes secondees from police forces, fixed-term contractors and other suppliers. The supplier will be required to mobilise at pace while working collaboratively, effectively and appropriately in this environment. Current Phase Not applicable Work Location Portland House, Bressenden Place, Westminster, SW1E 5BH London The supplier should note that this location is subject to change in the new financial year 2020/21. Working Arrangments The supplier is primarily expected to work at the DPP offices for security purposes, however, it is envisaged that aspects of the supplier's service supporting transition will be required to travel to police forces to ensure a comprehensive transition service is delivered. Security Clearance Minimum security clearance is BPSS. Where force engagement is required, some forces may require specific individual clearances (e.g. NPPV2, NPPV3). It is preferred that the supplier has these, however if not, the DPP will support the supplier in attaining the necessary clearance. Additional T&Cs All expenses outside the base location must be pre-agreed and must comply with the Buyers Travel and Subsistence Policy. All vendors must provide sufficient guarantees to meet the requirements of GDPR. Further information website: https://ico.org.uk/for-organisations/data-protection-reform/overview-of-the-gdpr/ The Buyer is receiving government funding to support this programme and may require the Supplier to assist it to comply with the funding terms in regards to matters such as reporting. The specific requirements will be included within the Call-Off Contract. Skills & Experience Have demonstrable experience of providing Design Lead services responsible for ensuring outputs are of sufficient quality and providing strategic advice for police/law enforcement clients within the last 24 months. Have demonstrable experience of providing Information Assurance services responsible for ensuring the DPP is compliant with all aspects of Information Security for police/law enforcement clients within the last 24 months. Have demonstrable experience of providing proactive Programme Management services responsible for ensuring successful delivery of programme objectives for police/law enforcement clients within the last 24 months. Have demonstrable experience of providing BA services responsible for process mapping of "as-is" and "to-be" business architectures for police/law enforcement clients within the last 24 months, utilising BPMN language. Have demonstrable experience of providing BA services responsible for benefits identification for police/law enforcement clients within the last 24 months. Have demonstrable experience of providing BA services responsible for information and data modelling for police/law enforcement clients within the last 24 months. Have demonstrable experience of ensuring future outcomes are aligned with service vision and business strategy for police/law enforcement clients within the last 24 months. Have demonstrable experience of effective stakeholder engagement and facilitation in the police/law enforcement sector to support decision making and ensure buy-in. Have demonstrable experience of providing BA services responsible for supporting successful deployment and adoption of complex digital technology solutions and products to police/law enforcement clients within the last 24 months. Have demonstrable experience of successfully working collaboratively in a mixed client/supplier environment, including integrated delivery, knowledge transfer and skills transfer. Ability to provision and mobilise up to 12 BA's with required security clearances by February 2019, allowing scalability of BA's to accommodate new requirements and/or changes within the delivery timeline. Nice to Haves Have a deep knowledge of police force processes / current capabilities and a good understanding of the related complexities of process change / improvement. Have demonstrable experience of creating and updating end-to-end user journeys, using evidence and user research findings to create easy to use services from complex information and policy. No. of Suppliers to Evaluate 3 Proposal Criteria Stakeholder engagement and facilitation. Experience in process mapping, process improvement and benefits definition, identification, modelling and validation. Approach and methodology for DII programme delivery. Approach and methodology for provisioning portfolio support services, which include Business Analysis, Information Assurance, Design Services and Project Management. Experience in programme delivery. Experience in provisioning support services, which include Business Analysis, Information Assurance, Design Services and Project Management. Ability to meet project timescales. Previous experience and references. Value add and supplier innovation. Cultural Fit Criteria Working collaboratively in a mixed client/supplier environment. Approach to skills transfer and knowledge share to enable transition and handover to BAU. Payment Approach Fixed price Assessment Method Evaluation Weighting Technical competence 50% Cultural fit 10% Price 40% Questions from Suppliers Budget range