Bulk-mailing equipment

Tender description

Liverpool City Council are seeking a supplier to provide a mail insertion machine to provide a back-up and contingency capacity to our onsite mail room. The supplier will be expected to remove existing machinery, install and configure the new machine, provide training for users, ongoing support services and breakdown, repairs and maintenance services throughout the life of the machine. The supplier will be required to perform the following activities in the delivery of this contract: — uninstall and remove existing CMC 150 machinery which could include a part exchange, — the delivery of the new machinery to site at the pre-agreed time with the Council, — the installation and configuration of new machinery and supporting software, — delivery of initial training for users of the machinery and provision of support materials, — access to training and instruction manuals, — ongoing access to training for new employees, — ongoing maintenance, support and repairs for machinery including servicing requirements, — access to telephone support services, — next day breakdown engineer call outs, — planned repairs for worn parts, — PC servicing to support ongoing.