Provision of a Safe Haven (Day Time Support) and 24/7 Telephone Crisis Line Service

Tender description

NHS Stockport Clinical Commissioning Group (CCG) are inviting suitably qualified and experienced healthcare Providers to submit tenders for the provision of a 24/7 Mental Health Crisis Pathway for the people of Stockport. This is a new Service that is designed to complement rather than replace or supersede existing local provision and will include a Safe Haven (day time support) and 24/7 Telephone Crisis Line. The Service aims to meet the needs of people experiencing acute emotional distress associated with a mental health problem (which may or may not have been given a formal diagnosis). The Service will operate from a central location within Stockport to be identified by the successful Provider. There are two key purposes; to provide a safe, welcoming and comfortable place for people in immediate acute emotional distress and for those seeking to prevent the onset of a crisis, and to work with the individuals to create plans and strategies for managing their mental health and wellbeing and preventing future crisis. The Service requires the successful Provider to work in an innovative way with partners across all sectors to provide a service that is easy to access at times of need. The Service is focussed on supporting episodes of emotional distress; it is not designed to be ongoing support intervention. However, it is recognised that there will be a cohort of Service Users who may access the Service a number of times; seeking ongoing support and input. The Service would be expected to work with these individuals to transition them to more suitable universal support and Services. The contract duration will be for 3 years from 1st April 2020, with an option to extend for a further 2 years at the discretion of the CCG. The CCG has an annual budget of up to £300,000 per annum. Bidders wishing to express an interest in participating in this Invitation to Tender (ITT) should register their interest on the EU-Supply Website to access the documentation using reference 37266. To register on EU-Supply please log on to the following Website: https://nhssbs.eu-supply.com. The ITT documentation should be completed and submitted by 5pm on 6th November 2019. An advert has also been placed in OJEU.