Future Borders Digital Design Capability

Tender description

Why the Work is Being Done The work is required to support the design elements on a number of emerging digital initiatives and prototypes within the Future Borders programme/across government. The Future Borders programme has been established to build the cross government and industry capability and relationships that will provide a step change in how we operate and interact with industry and users of the Border. Problem to Be Solved Future Borders requires 2 partners to complete the design aspects of new and existing front and operational facing digital services. This will include (but is not limited to) design agile specialists incorporating work in scrum teams and delivering in phased sprints. This will be done through outcome based Statements of Work for a variety of projects sitting across the programme. Who Are the Users The Future Borders Programme sits within the Border Delivery Group (BDG) which has a remit to support the departments and agencies across government. VISION: We will create and maintain a world leading border that enhances the prosperity and security of the UK MISSION: Our mission is to enhance our borders, generate prosperity and protect the public. This will be achieved through designing and operating innovative border services which are integrated across government, and enhanced by strong business relationships. Early Market Engagement Work Already Done Existing Team The teams will augment existing capability secured via HMRC's Digital and core Future Borders teams. The digital initiatives sitting within each of the projects have varying degrees of existing capability allocated to them but the exact team make-up and dependencies will be clearly articulated within each Statement of Work as and when a need arises. Current Phase Discovery Work Location The supplier will be able to work from their own London based offices and will be expected to travel to: 100 Parliament Street, Westminster, SW1A 2BQ 10 South Colonnade, Canary Wharf, London, E14 4PH Working Arrangments Work collaboratively with existing cross functional Agile Teams. A flexible approach will be agreed with the successful supplier as each Statement of Work is agreed throughout the life of the contract. Be responsible for travel and expenses to normal workplace. Expenses will be in line with HMRC policy. Individuals will be expected to adhere to the Civil Service code of conduct. Security Clearance The supplier(s) must ensure each individual supplied to us has BPSS security clearance. Additional T&Cs The supplier(s) will have had experience working to Government Digital Standards. Any personnel moves proposed by the supplier during the life cycle of a Statement of Work will be discussed and agreed with Future Borders in advance. The supplier(s) will provide HR management support to each individual resource. Any capability or behaviors concerns will be raised by HMRC to the supplier, who will then need to act on these. HMRC will have the right to move an individual off of the account if standards of capability or behavior are breached Skills & Experience The partner must demonstrate experience of working within UK Government and provide relevant supporting examples. The partner must demonstrate experience of digital design capabilities within other sectors and provide relevant supporting examples including global delivery. Have demonstrable experience of providing the relevant design skills, roles and resources against a variety of technologies required to form a Scrum Team. Have demonstrable experience of collaborative working with a client's ‘in-house’ teams, including coaching and mentoring, and knowledge sharing. Have demonstrable experience of successfully designing complex services using a pragmatic Agile approach. Have demonstrable experience of scaling up and down teams to accommodate either new requirements or changes within the delivery pipeline. Have demonstrable experience of providing additional and/or value added activities when acting in the role of a partner supplier to an organisation Experience of designing to Government Digital Standards. Nice to Haves Supplier would ideally have had a significant multi team contract with a public sector body Demonstrable experience of design on cross government requirements. No. of Suppliers to Evaluate 4 Proposal Criteria Technical capability as demonstrated in their written examples, and required at interview. Approach and methodology. Ability to provide local resource and scale up or down as required, with examples. Cultural Fit Criteria Have the capacity to be able to mobilise quickly (within a week) as and when a need arises. Have excellent communication skills with staff at all levels of the organisation Will take full responsibility for their outputs, accept and learn from their mistakes. Collaborate and partner, including with multiple cross Government stakeholders and complex/competing requirements. Proactively share knowledge and experiences with all members of team and cross Government stakeholders. Be innovative, promoting ideas and new ways of thinking wherever possible. A strong focus on achieving value for money in all activities. Payment Approach Capped time and materials Assessment Method Evaluation Weighting Technical competence 60% Cultural fit 10% Price 30% Questions from Suppliers No questions have been answered yet Budget range