Provision of a Technology Enabled Care Service (whole of life)

Tender description

Dorset Council currently commissions a range of services to promote independent living and is now seeking a Development Partner to work with the Council on the development, provision and management of a Technology Enabled Care Service (TEC) (whole of life). The contract will include the provision of the following Service Elements: Service Element 1 ‘Technology First’ cultural change including a TEC Learning and Development programme and benefits realisation and tracking methodology Service Element 2 Innovation and development of technology and/or digital services for Dorset Council residents with Dorset Council. The Development Partner will develop the self-funder market and include flexibility for new projects and technology which may arise throughout the life of the contract. Service Element 3 Assessment, installation, monitoring, maintenance and delivery/collection of TEC equipment. This service will include a careline provider and where needed, a responder of last resort. The Council is looking for a single provider who must be able to provide all of the Service Elements required and deliver these either directly or through their partner/sub-contractor/supply chain relationships. Assistive technology, supported by a therapy-led social care approach, is an essential component of the Council’s commitment to develop an Independent Living Pathway for the people of Dorset. Care technology and assistive technology refers to the use of telecare, voice activated technology and environmental and personal sensors which monitor a person’s safety and well-being. Environmental sensors include smoke and carbon monoxide detectors, temperature extreme sensors which can detect fire or low temperature, and door sensors. Personal sensors include fall detectors, location trackers and medication reminders. Telecare services provide a 24/7 monitoring service which will escalate alarm activations to a named responder or, if appropriate, the emergency services. Tenderers are advised to read the Procurement Document fully before preparing any bid. Keywords: Assistive Technology, Telecare Services, Health and Social Care