Health and social work services

Tender description

The Metropolitan Borough Council of Sefton (‘Sefton Council’) required care and support services to be available for customers within extra care housing schemes. This procurement exercise was run under the light touch regime as an open tender to award a contract for the provision of a 24/7 care and support service at James Horrigan Court, Dale Acre Drive, Netherton, Merseyside, L30 2RZ. Clients served are aged 55 or older assessed by the purchaser as having needs relating to any one or combination of physical, learning, sensory, and mental health needs (including organic mental illnesses such as moderate levels of dementia as well as functional mental illness such as depression, schizophrenia, mood disorders and anxiety). The objective of the scheme is to provide a setting where service users are able to live in their own home in a safe, private and secure community whilst enjoying the benefits of having a CQC registered contractor on site 24/7 to provide planned and unplanned care and support and a range of activities to get involved in to improve social life and reduce loneliness. The overarching aim is for the combination of the ECH and the care and support to impact residents’ health and wellbeing to a degree whereby it increases their ability to live as independently as possible at home for longer, preventing or delaying the need to move to residential care and reducing unplanned hospital admissions. Depending on the residents’ assessed need the care and support service could include tasks falling in to the following categories: 1) Personal care; 2) Washing and dressing; 3) Toileting; 4) Nutrition; 5) Diet and food preparation; 6) Administration of prescribed medication; 7) End of life care; 8) Housekeeping; 9) Social life through activities and internet; 10) Laundry; 11) Collection and Delivery; 12) Exercise; 13) Moving service user; 14) Appliances and adaptations; 15) Practical life and social skills/rehabilitation; 16) Pet Care; 17) Executive functions (money banking and bills, etc); 18) Assistive technology, 19) Partnership working to address the holistic needs of the service user, responding to assistive technology, signposting.