Customer Experience Intelligence Partner
Details
- Supplier(s)
- Nomensa Ltd
- Value
- £400,000
- Duration
- 2 years
- Topic
- Research and development consultancy services
- Published
- 3 October 2019
- Source
- uk:contracts_finder
Tender description
To work with Highways England as a Customer Experience Intelligence Partner during the re-procurement of the entire Dart Charge Service. The service will encourage 100% compliance and provide a frictionless customer-centric, multi-channel, socially inclusive road user charging scheme which is compliant with the UK government service standard. We are looking for a scalable and technologically mature service, which enables interoperability with other services, recognising the importance of data as an asset. This will be a state-of-the-art road user charging scheme, adaptable to changing policy objectives the changing ways in which the public interact with mobility services.
Timeline
- Completed: Award date1 October 2019
- Completed: Award published3 October 2019Current notice
- Completed: Contract expiry date30 September 2021
About the buyer
National Highways Limited is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 73200000 · Research and development consultancy services
- 73210000 · Research consultancy services
- 73300000 · Design and execution of research and development
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@national-highways-limited.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@national-highways-limited.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@national-highways-limited.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@national-highways-limited.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@national-highways-limited.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@national-highways-limited.gov |
21 similar open tenders
See more open tenders related to Customer Experience Intelligence Partner.
- Open tender
Precise Policing 2
- Open tender
Management Consultancy Dynamic Market
Related buyers
Buyers similar to National Highways Limited.
- 2,300£532.5m
- 564£8.7bn
- 404£15.1bn
- 379£3.7bn
- 288£18.5m
- 259£361.6m
- 224£228.7m
- 212£424.0m
- 199£10.1bn
- 148£194.0m
Win more public sector contracts
Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.