AC0857 Dementia Services

Tender description

Lot 1-Dementia Advisors Service • Ensure that all services are delivered in line with the principles of the Wiltshire Dementia Strategy:  Promote health, wellbeing and social inclusion.  Work together with partners to develop and deliver reliable, high quality and sustainable services that put the individual at the centre of delivery.  Be person centred and recognise and understand the individual and their identity, wishes and abilities.  Enable people to maintain their independence and have freedom to live as they wish to do so for as long as possible and appropriate.  Provide support and services to people with dementia and their carers and families that are compassionate, honest, accessible and equitable.  Help to keep people safe from harm, whilst also taking a positive approach to risk.  Listen to people with dementia and their carers and families and communicate with them effectively.  Involve people with dementia and their carers in service delivery and recognise that involvement will look different for different people.  Treat people with respect and dignity.  Learn from their experiences of supporting people with dementia to inform future service improvements.  Be flexible to the changing needs of people with dementia and their carers and families, whilst promoting continuity of care. Lot 2-Core and Community Services Promote health, wellbeing and social inclusion.  Work together with partners to develop and deliver reliable, high quality and sustainable services that put the individual at the centre of delivery.  Be person centred and recognise and understand the individual and their identity, wishes and abilities.  Enable people to maintain their independence and have freedom to live as they wish to do so for as long as possible and appropriate.  Provide support and services to people with dementia and their carers and families that are compassionate, honest, accessible and equitable.  Help to keep people safe from harm, whilst also taking a positive approach to risk.  Listen to people with dementia and their carers and families and communicate with them effectively.  Involve people with dementia and their carers in service delivery and recognise that involvement will look different for different people.  Treat people with respect and dignity.  Learn from their experiences of supporting people with dementia to inform future service improvements.  Be flexible to the changing needs of people with dementia and their carers and families, whilst promoting continuity of care. Ensure that all services are delivered in line with the eight core principles within Common Core Principles for Supporting People with Dementia: A guide to training the social care and health workforce (2011):