Dog kennel services

Tender description

The London Borough of Havering is seeking to appoint a Supplier for 3 years, with a potential for an extension for a further 2 years, to fulfil its statutory duties with regard to stray dogs within the borough, in particular: 1) Dog Collection Service; 2) Dog Kennelling Service 3) Administration, Record Keeping and Reporting; 4) Re-homing Service. The Environmental Protection Act (EPA) 1990 places duties on local authorities to deal with stray dogs. These duties are to collect and detain stray dogs, return seized dogs to their owners, keep a register of stray dogs and retain the dogs for a period of 7 days, after which they cease to be a local authority responsibility. The London Borough of Havering is seeking to appoint a Supplier for 3 years, with a potential for an extension for a further 2 years, to provide the following services: 1) Dog Collection Service: The Supplier will collect stray dogs when reported to the Council. The collection period for this service will be between 7:00 and 0:00 hours (GMT) 365 days per year, including bank holidays. Anyone finding stray dogs between 0:00 and 7:00 (GMT) hours will still be able to report them by phoning the Council’s Call Centre, but the Supplier will not be required to collect until after 7:00 hours (GMT). We expect a Supplier to be able to commit to a normal response time within 4 hours from the time of notification and an emergency/Public safety response within 40 minutes from the time of notification; 2) Dog Kennelling Service: Following collection, the Supplier will transport the dogs to licensed kennels. All stray dogs will be checked for any forms of owner identification. The Supplier will keep the stray dogs for the statutory 7-day period and will be responsible for the dog’s welfare during this period; 3) Administration, Record Keeping and Reporting: The Supplier will be responsible for serving notices under the Environmental Protection Act 1990, maintaining the statutory register of seized dogs and providing the Council with written monthly monitoring reports of tasks, which have been carried out in performing the service; 4) Re-homing Service: 7 days after collection the dogs cease to be a Council responsibility, and that responsibility passes to the Supplier. The Supplier will be responsible for the safe custody, care and re-homing of the dogs that are not claimed by their owners. The Council anticipates that dogs will be euthanised only on medical or behavioural grounds.