Accessibility audit for website and intranet

Tender description

Why the Work is Being Done To understand how compliant our website and intranet are with WCAG 2.1 (AA) regulations so we can plan the work required to meet the compliance deadlines Problem to Be Solved Reviewing external website and internal intranet to identify areas of non-compliance with WCAG 2.1 (AA). Identifying work that will need to be carried out across the board to fixes issues. This will include an assessment of where corrections would constitute a “disproportionate burden”. Reviewing corrective action to ensure compliance following the audit. Who Are the Users Intranet: internal staff, needing to access information so they can carry out their day to day roles. Website: a) police forces and fire and rescue services, to find out information about performance so that they can make improvements. b) the public, to find out information about their local force and service performance Early Market Engagement Work Already Done On the website - new functions are built in accordance with WCAG guidelines. Internal work on ensuring PDF reports published on the website are compliant with WCAG guidelines. Existing Team Digital communications manager will manage access for the third party, and deal with day-to-day issues. Digital manager will provide escalation, and the SRO is the deputy chief operating officer. No further internal resources are anticipated to be needed. Current Phase Not applicable Work Location No physical location as systems can be accessed remotely. If required, space could be made available in the London office, in Victoria (subject to security clearance). Working Arrangments To be agreed between HMICFRS and the successful supplier. Security Clearance CTC clearance required, as intranet includes content that is classified official sensitive. Additional T&Cs Skills & Experience Thorough knowlege of WCAG guidelines and how to apply them Evidence and experience over a period of 2 or more years of testing websites and intranets for accessibility compliance Evidence and experience over a period of 2 or more years of carrying out testing with people with a range of accessibility requirements Evidence and experience over a period of 2 or more years of assessing pages for usability through assistive technology Evidence and experience over a period of 2 or more years of WCAG 2.0 Accreditation Evidence and experience over a period of 2 or more years of providing designers and developers with accessibility advice Nice to Haves No. of Suppliers to Evaluate 5 Proposal Criteria Approach and methodology How the approach or solution meets user needs Estimated timeframes for the work Value for money How the approach or solution meets your organisation’s policy or goal Cultural Fit Criteria Provide at least 1 example of working collaboratively with customers to improve a digital service, including how you plan to communicate findings Payment Approach Fixed price Assessment Method Written proposal Evaluation Weighting Technical competence 60% Cultural fit 15% Price 25% Questions from Suppliers Budget range