Travel management services

Tender description

Provision of travel management services including in-market full booking services to include but not limited to rail air, accommodation, transfers, coach, taxi. The Mayors International Business Programme (MIBP) aims to support London SMEs to expand internationally over a 3-year period. One of the core activities are International Trade Missions which connect the high-growth companies with potential customers and partners across the world. The travel agency shall be able to find and present various travel options/routes, connection flights to a requested destination, hotel options including venue hire for events and meetings, logistic management including in market support on specific missions. The travel agency shall find the cheapest options based on the economy class rates unless otherwise instructed by MIBP staff (combining the most direct and least expensive routes to achieve cost effectiveness). Provision of an online booking system and an offline service for booking business travel and supporting services. The supplier shall ensure that the online booking systems and offline booking services data capture are not materially different across travel categories (e.g. rail, air, accommodation).