Historical Review of Product Recalls

Tender description

**This is not a call or competition** This contract was award by the Department for Business, Energy, and Industrial Strategy via a Call off from Crown Commercial Services Research Marketplace Dynamic Purchasing System RM6018. The purpose of this project is to understand procedures for recalling consumer appliances in order to support the way BEIS addresses current low rates of product recalls, with a view to improving future success rates. In addition, consideration will be given as to whether 'best practice' is identifiable. The aim of this project is to undertake a study of past recalls of a variety of product types (including large and small electrical items and a spectrum of associated level of risk). It is to identify successful and unsuccessful product recalls, to detail the factors involved in both as a basis for reviewing and assessing any differences in the processes associated with degrees of success. Part of the aim is to achieve a clear picture of the role of different actors in the recall process, including understanding the interplay between them and how this contributes to or could hinder an effective product recall. The study is to investigate the impact of emerging technologies on the development over time of the recalls process.