Senior Project Manager, FCO Consular

Tender description

Summary of the work An experienced project manager is required to manage two projects: (1) deliver Gov.UK Pay across all of the FCO's Consular fee paying front end services and improve management information for the FCO's Consular Directorate; and (2) digitising the remaining paper-based Notarial and Documentary/ fees/ transactions across high volume Embassies overseas. Specialist role Programme manager Expected Contract Length 20 weeks Latest start date Thursday 1 August 2019 Maximum Day Rate £750 per day. We expect the consultant would bebetween 4 and 5 using the SFIA scale of capability. Who Speclialist Work With You will be working with a range of business leads across the Government Digital Service, Consular, Legalisation Office, FCO and overseas, including Finance Directorate, Consular staff and existing suppliers to help deliver the projects. The digitising forms team may include Product Manager, Service Designer/ UX Designer / UI Designer, User Research, Business Analyst, Content Designer and Senior Developer. The project manager will also be responsible for ensuring a smooth transition to business as usual and the associated knowledge transfer. What Specialists Work On Prepare project documentation and provide timely and accurate reports to the SRO and project boards. Design and devise the delivery strategy. Manage project activities on a day-to-day basis on behalf of the SRO, providing visibility of project progress, including defining the approach and milestone dates, addressing issues and balancing cost and risk against benefit. Oversee essential IT system and business change. Manage features enhancements and integrations backlog. Coordinate all of the activity including managing changes. Lead acceptance testing of delivered solutions. Overall solution delivery management. Engagement with a range of business leads across the FCO and overseas. Coordinate dependencies. Skills & Experience • Strong track record of project management • Strong track record of using project management methodologies e.g. Agile and PRINCE2 (or equivalent) at practitioner level • Strong track record of delivering complex change • Excellent written and oral communication skills • Ability to present to senior stakeholders • Excellent data analysis and evaluation skills • Good understanding of user centred design and the importance of user research • Proven track record and experience in IT Systems • Some business analysis experience • Confident in consulting multiple stakeholders, suppliers in the UK and our Embassies and High Commissions overseas • Developing and managing relationships and leading discussions with stakeholders to seek input and feedback • Flexibility to manage interdependencies • Flexibility to manage IT system improvements • Flexibility to manage business change • Previous budget accountability experience to forecast project costs • Ability to influence at all levels • Working with technical, policy and business leads Nice to Haves • Experience of working with 'Gov.uk' platforms, specifically pay • Understanding of payment processes • Experience of working on UK Government digital programmes and IT systems or setting up a new service Work Location Foreign and Commonwealth Office, King Charles Street, London, SW1A 2AH. Some travel to Milton Keynes and possibly a British Emabssy overseas. Working Arrangments The supplier is expected to provide resource that can be on-site in London or Milton Keynes during business hours Monday to Friday. The resource should: - be collaborative and work effectively with the existing Product Owner and Senior Business Analyst team members - be expert in agile approaches including sprints, daily standups, sprint retrospectives, and working to agreed definitions of done. Be comfortable talking to non-technical staff and translating their requirements into technical terms - be a good listener - where appropriate, be innovative and propose changes to processes - be able, unaccompanied, to meet technical and non-technical staff Security Clearance All staff working on FCO premises must be at least SC Cleared or capable of being cleared to SC. Bidders must confirm clearance of nominated resources. If required, FCO will initiate SC clearance. No. of Specialists to Evaluate 5 Cultural Fit Criteria • Confident in consulting multiple stakeholders and suppliers in the UK and overseas • Developing and managing relationships • Leading discussions with stakeholders to seek input and feedback • Working in multidisciplinary teams • Working with technical and non-technical staff to understand requirements • Building good relationships and trust with teams with and without deparmental sponsors • Quick adaptation to teams and understanding their needs Evaluation Weighting Technical competence 50% Cultural fit 20% Price 30% Questions from Suppliers 1. Is this role inside or outside IR35? This role is outside IR35. 2. Can you confirm that overseas travel will be fully expensed? Yes, overseas travel will be fully expensed. 3. Is there an incumbent in this role? No. Project delivery will commence once the project manager is in place.