Project of STrategic Case (SOC) - Test Authomation project Discovery Phase (User Researcher)

Tender description

Summary of the work DBS are looking for a user researcher to capture and document user needs of the Finance and Human Resources in-house test teams and business units. This will require travel to Cheadle Hulme and Liverpool with initial work in Bristol. They will need to engage with external BA reviewing current processes. Specialist role User researcher Expected Contract Length 40 days with option to add additional days, up tp 20 Latest start date Tuesday 15 October 2019 Maximum Day Rate Not applicable Early Market Engagement None Who Speclialist Work With The supplier will be working with Finance and Civilian HR business teams, in house Software Testers, Delivery Manager and external Business Analyst What Specialists Work On The DBS organisation is looking to improve current manual testing of software changes within the Chief Information Officer's programme of work. This will include regression and volumetric testing. The project is in the early stage of Discovery, with Alpha delivery due by March 2020. Skills & Experience • Minimum of 3 years experience working in a mulit-disciplinary Agile teams • Experience of delivering outputs in line with GDS standards and assessment process • Experience of developing and validating user needs including digital assistance, user stories and profiles • Provide evidence of excellent written and verbal communucation skills, particularly the ability to communicate simply and clearly Nice to Haves • Provide evidence of delivery within a Government Department • Proposal evaluation Criteria - the proposed appraoch - How findings will be structured and documented - examples of related experience Work Location The work will primarily undertaken in Bristol, at MOD DBS Abbey Wood North Site. Some travel to Cheadle Hume and Liverpool will be required. Working Arrangments The User Researcher will be expected to work a 5 day week alongside business team, and project Security Clearance UKSV SC level required Additional T&Cs N/A No. of Specialists to Evaluate 4 Cultural Fit Criteria • Works as a team with our organisation and other suppliers • Work in a collaborative and transparent manner • Share knowledge and experience with other team members • Can work with individuals with low technical expertise Evaluation Weighting Technical competence 60% Cultural fit 10% Price 30% Questions from Suppliers 1. What is the budget range for this role? The daily rate will be in accordance with the Digital Market place rate 2. Will this role fall within the remit of IR35 No, it is outside IR35 3. If SC clearance has lapsed for the supplier candidate, there will be sponsorship available to be certified? UKSC SC clearance required. In exceptional circumstances the MOD will sponsor a candidate. 4. Will there be an indicative day rate published? See response to question 1. 5. Is there an incumbent supplier? No, there is no post for this role as the work is required for a finate period 6. Is this role inside or outside IR35? See response to question 2. 7. Is there an incumbent in place? See response to question 5 8. Nice to have skills and experience: should "proposal eavaluation criteria" be included as a shortlisting question? Should too many suppliers have all the essential skills and experience, evidence of delivery within a Government Department will be used to shortlist the suppliers. 9. What is the maximum daily budget for this please? See response to question 1. 10. What is the maximum daily budget for this please? See response to question 1 11. Nice to have skills: 'proposed evaluation criteria@ be included as a shortlisting question? See response to question 8 12. Essential skills and experience: how would you like "provide evidence of excellent written and verbal communication skills, the ability to communicate simply and clearly to communicate in the 100 word format bearing in mind we can't include any attachments? It is for each supplier to decide how best to evidence their skills in this area. However, you may wish to provide details of how you communicated with example/s of the outcome/result achieved. 13. Please could you clarify the objectives of this research. Under 'summary of the work' it suggests that the user researcher needs to identify user needs of the in house test teams and business units. Under 'what the specialist will work on ' it suggests that discovery is focused on more technical aspects of testing. Does the research focus on qualitative research around user needs or technical research around testing programmes. The user research will be focused on identifying and documenting the user needs, and profiles 14. What is the budget for this project? See response to question 1. 15. Is there a current incumbent in this role? See response to question 5 16. Can you please clarify how we should respond top this point for the skills and experience stage of the response? For the first three bullet points, examples of previous experience. See response to question 13, in respect to final bullet - communication skills