CGL Stationery and Office Products

Tender description

Change, grow, live (CGL) is a social care and health charity that works with individuals who want to change their lives for the better and achieve positive and life-affirming goals. Category spend is c. 500,000 GBP per year, from c. 200 CGL locations in England, Scotland and Wales. It will be a 3 year contract, with the option for a further 2 years. We will be looking for providers that evidence a sound financial footing, a resolute business continuity plan and synergy with CGL's core ethics, values and social responsibilities. Pre-requisites and assumptions for prospective tenderers include: -ISO9001 Quality Management Systems accreditation -ISO14001 Environmental Management Systems accreditation -Commitment to Sustainability, Corporate Social Responsibility and Ethical Sourcing -Maintain and develop a Core List of stationery and office products -Competitive and transparent commercial model -Intuitive and user friendly online ordering platform -Exemplary and resolute logistics operation -Next day delivery on stock items ordered before 5:30pm -Dedicated account manager and customer service team that are proactive, responsive and supportive at all levels. -Site visits undertaken by account manager to drive Core List compliance, provide end user support and improve efficiencies -One monthly consolidated invoice, with breakdown by cost centre and line by line spend; to enable efficient validation and payment by CGL -Management information, reports and performance metrics to support the contract Please register your interest by 12:00, Friday 4 October 2019.