Health services

Tender description

Oxfordshire Clinical Commissioning Group (‘the CCG’) is seeking bids from suitably qualified providers for the provision of primary medical services for Homeless Patients (incl. rough sleepers, those living in hostels or similar temporary accommodation, people in 'squats' or 'sofa surfers'). Currently operating from The Luther Street Medical Centre in Oxford, this service will address the often complex health and care needs of this vulnerable group in the city of Oxford. The successful provider will be required to deliver the services from suitable premises. The contract will be for an initial period of 3 years, with the commissioner's option to extend for a further 2 years. The service will start on 1.4.2020. The contract is valued at a maximum of 726 782 GBP per annum which is a maximum of 2 180 346 GBP for the initial 3 year period and a maximum of 3 633 910 GBP for the full 5 year period including the optional extension. Oxfordshire Clinical Commissioning Group (‘the CCG’) is seeking bids from suitably qualified providers for the provision of primary medical services for Homeless Patients (incl. rough sleepers, those living in hostels or similar temporary accommodation, people in 'squats' or 'sofa surfers') in Oxfordshire. Currently operating from the Luther Street Medical Centre in Oxford, this service will address the often complex health and care needs of this vulnerable group in the city of Oxford. The centre's specialist medical service for homeless patients currently has circa. 500 registered patients, most of whom had had appointments in the year to 31.3.2019. The successful provider will be required to deliver the services from suitable premises. Improving health and care outcomes for the homeless population is a key priority of the CCG and its strategic partners, who are committed to addressing the inequalities experienced by homeless people and to transform the way in which homeless health and care is delivered locally. The vision is for joined-up services that work together, provided around the whole person and focussed on early intervention and prevention. Multi-disciplinary collaborative care is central to effective care because many homeless people present with multiple health and care needs. This procurement is seeking a provider who can deliver an accessible and proactive model of primary healthcare for homeless people which is delivered in close collaboration with statutory and voluntary sector agencies and organisations, to provide holistic care. The successful provider will deliver primary care medical services as per the APMS contract alongside high quality, accessible and responsive specialist homeless primary medical services address the often complex health and care needs affecting people who are homeless including: — long term conditions, — physical injury, — mental health — psychiatric and psychological, — physiological issues, — personality disorders, — sexual health and education issues, — high rates of infectious disease and blood-borne viruses, — substance misuse including drug and alcohol, — dermatological conditions such as scabies, — oral health problems, — stress, — cultural and lifestyle issues, — sleep problems, — sexual health education, — musculoskeletal, — chronic pain, — tuberculosis and respiratory complications, — need for social care intervention including complex family relationships, — communication including language difficulties. The overall aim of the service is to improve the health and well-being of homeless people in Oxfordshire. The following outcomes are expected to be delivered via the service: — improved identification of homeless patients in primary care and acute services, — increased numbers of homeless patients registered, — increased utilisation of planned health care, — reduction in the inappropriate use of secondary care, — increased uptake of preventative health services, — patients taking greater responsibility for their own health and well being, — improved integration of care across health, social care and homeless services, — support for people to access and maintain suitable accommodation, linking with existing local services as appropriate, — improved physical and psychological well-being. Further details are to be found in the service specification which forms part of the tender document set. The full scope of the service can be found on the eTendering system (SCW In-Tend system- https://in-tendhost.co.uk/scwcsu/aspx/Home). This procurement is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the commissioner, all communication should be made through the eTendering system.