Library automation equipment

Tender description

The Council is inviting tenders for the supply of library self-service equipment and associated services. The library service requires the supply and installation of 44 self-service solutions in 25 of the larger and busier libraries across Derbyshire. The solution must integrate with the existing library management system allowing a consistent user experience across all devices and to provide ease of technical support and gathering of service metrics. The Council is inviting tenders for the supply of library self service equipment and associated services. The project objective is to ensure that DCC continues to meet its statutory obligations to provide a library service, remains fit for purpose, innovative and responsive to customer needs. The end of support for existing equipment makes it essential to replace all machines under a new maintenance agreement. The replacement self-serve estate should also be capable of supporting Derbyshire’s Public library service strategy commitment to consider enhanced self service in libraries to aid with allowing users to benefit from the latest technology and allow progression towards allowing users to enter locked library buildings using their library card and a PIN, to borrow books and log on to the internet without staff being present. The Council seeks to achieve the following key deliverables/objectives from the scope of this procurement: — supply, installation and replacement of end of life machines including software, — configuration of the solution including integration with the library management system (LMS) and infrastructure, — an effective support and maintenance service including upgrades, patches, minor fixes and changes to the solution, — project management, — Implementation, — the ability to pass reportable data to the LMS, — licensing, and — account management. This requirement has not been separated into lots as the Council has a single requirement for seamless integration, generation of efficiencies and the primary contractor having full responsibility for the delivery of the solution. The contract shall be a supply arrangement for the replacement and support of the library self-service equipment for a period of 3 years with options to extend on an annual basis for up to 2 further years, taking the contract term up to a maximum of 5 years. The estimated contract value is not expected to exceed 550 000 GBP over the whole life of the contract including all extensions and options.