Retail Banks Compliance Research
Details
- Supplier(s)
- IPSOS MORI UK LIMITED
- Value
- GBP 46,650
- Duration
- 5 months
- Topic
- Research services
- Published
- 17 August 2019
- Source
- ContractsFinder
Tender description
The Competition and Markets Authority (CMA) has ordered 21 retail banks across GB and Northern Ireland to display prominently in all their bricks and mortar branches the results of independent customer surveys of service quality. The CMA is now commissioning compliance research i.e. 'mystery shopping' in a sample of branches of each of these banks to ensure compliance with the Order.
Timeline
- Completed: Award date15 May 2019
- Completed: Award published17 August 2019Current notice
- Completed: Contract expiry date30 September 2019
About the buyer
Competition and Markets Authority is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 73110000 · Research services
- 79310000 · Market research services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@competition-and-markets-authority.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@competition-and-markets-authority.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@competition-and-markets-authority.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@competition-and-markets-authority.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@competition-and-markets-authority.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@competition-and-markets-authority.gov |
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