Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment

Tender description

The Scottish Police Authority (known as the ‘the Authority’) has a requirement for a new contract for the provision of a mobile device repair service. The Authority is required to tender this opportunity to appoint a suitably experienced and competent contractor. The Authority is in the process of rolling out a ‘National Mobile Working’ solution to 10 000 Police Officers across Scotland. Phase 2 of the contract if taken up will see the solution rolled out to a further 7000 Police Officers. This solution will see the roll out of 10 000 and a potential further 7 000 Samsung Galaxy Note 9 mobile devices by March 2020. Furthermore Police Scotland is in the process of refreshing the corporate mobile device estate and is rolling out 1 800 devices, namely a mixture Samsung Galaxy Note 8 and Samsung A5 devices. Given the significant investment in these devices the Authority requires a contract in place for the repair of devices on an ‘as and when required’ basis. The Scottish Police Authority (known as the ‘the Authority’) has a requirement for a new contract for the provision of a mobile device repair service. The Authority is required to tender this opportunity to appoint a suitably experienced and competent contractor. The Authority is in the process of rolling out a ‘National Mobile Working’ solution to 10 000 Police Officers across Scotland. Phase 2 of the contract if taken up will see the solution rolled out to a further 7 000 Police Officers. This solution will see the roll out of 10 000 and a potential further 7 000 Samsung Galaxy Note 9 mobile devices by March 2020. Furthermore Police Scotland is in the process of refreshing the corporate mobile device estate and is rolling out 1 800 devices, namely a mixture Samsung Galaxy Note 8 and Samsung A5 devices. Given the significant investment in these devices the Authority requires a contract in place for the repair of devices on an ‘as and when required’ basis. The duration of the contract will be for three (3) years with the option to extend the Contract for a further two (2) periods of up to twelve (12) months at the sole discretion of the Authority. The total estimate contract spend over the duration of the contract (including any extension periods) is 499 000,00 GBP. Please note that the stated value is an estimate only. There is no guarantee that the Authority will spend the indicative value stated above. The Authority shall not be bound to order the quantities referred to within the pricing schedule contained within the commercial envelope, accept or pay for any goods and/or services other than those actually ordered.