Support for Mortgage Interest Information Provider
Details
- Supplier(s)
- SERCO LIMITED
- Value
- £5,200,000
- Duration
- 2 years
- Topic
- Call centre
- Published
- 9 August 2019
- Source
- uk:contracts_finder
Tender description
In the Summer Budget 2015, the Chancellor announced that from 5th April 2018 Support for Mortgage Interest (SMI) will be changed from a benefit component to a loan secured by a registered charge on claimants' properties. This means that from 5th April 2018 SMI will no longer be payable as part of an individual's benefit entitlement. Instead SMI applicants will have to repay the SMI they receive, with interest, when the property is sold or ownership transferred. This contract is for an outbound telephony service to provide an Informed Discussion to Support for Mortgage Interest claimants in Great Britain and Northern Ireland.
Timeline
- Completed: Award date24 July 2017
- Completed: Contract expiry date23 January 2019
- Completed: Award published9 August 2019Current notice
About the buyer
Department For Work and Pensions (DWP) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 79512000 · Call centre
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov |
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