Residents' Survey

Tender description

We wish to obtain an independently procured representation of resident opinion and we will take advice from the supplier on how to best achieve this in the context of our local environment. In general, methods that we will consider are a full poll of tenants and leaseholders; a stratified sample survey; or a more limited telephone-based survey. We may consider other supplementary methods, if they meet our specification and the Council’s commitment to transparency for its residents. We expect that, regardless of the selected methodology, suppliers will be able to manage the end-to-end process with the minimum of intervention from the Council. This is critical as it is important to us that our residents see the survey as independent and free from council influence over the results. Time is a factor in the completion of the survey and we would like to conduct it in September 2019, so that we have complete and final results by no later than end of October 2019. We have a total of approximately 9,200 tenant and leaseholder households that are situated across the borough. We are able to provide the chosen supplier with any and all identifying, contact, segmentation and equality data on our tenants and leaseholders in order to facilitate the survey.