Awarded contract

Ervia ITSM Platform as a Service(PaaS) Solution

Details

Buyer
Ervia
Topic
Software package and information systems
Published
1 August 2019
Source
ie:e_tenders

Tender description

Ervia has a requirement for an ITSM PaaS software solution that will be used for IT Service Management and the wider Ervia Business Services Divisions. The application should support all ITIL Processes, and should support workflow and process development and customisation which will allow us manage a number of internal processes through system automation. The solution should have BI and Reporting capabilities, user management, data management and the ability to integrate with other applications and IT Solutions.

Timeline

  1. Award published1 August 2019
    Current notice

About the buyer

Ervia is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 48000000 · Software package and information systems
  • 48100000 · Industry specific software package
  • 48218000 · License management software package
  • 48219300 · Administration software package
  • 48400000 · Business transaction and personal business software package
  • 48517000 · IT software package
  • 48900000 · Miscellaneous software package and computer systems
  • 48920000 · Office automation software package
  • 48982000 · Configuration management software package
  • 72253000 · Helpdesk and support services

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Decision makers

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