Patient-administration system

Tender description

The Authority is seeking to procure a patient management system for the 3 audiology services; adult audiology, paediatric audiology and implant service. The 3 respective audiology services currently use three separate computer systems, supplied and supported by 3 separate suppliers, to manage their patients. Each solution is internally hosted by the Authority on 3 separate instances of infrastructure equipment. By implementing a single solution across the 3 separate audiology services it is anticipated to deliver on-going financial benefits to the authority through a single maintenance and support charge and a single platform from which to operate the new solution from. The solution delivered must be an “On-Premise” implementation and must be market ready, available “off the shelf”. This tender is not a software development opportunity. The solution delivered must be an “On-Premise” implementation and is required to provide functionality to complete the following high level tasks: — record all activities, appointments, outcomes and provide a link to the Authority’s primary patient record, — fully configurable inputs for common fields between the services and service-specific fields, — full clinical data comprising pure tone audiometry including high frequency, tympanometry, speech audiometry, hearing aid fitting data and live speech mapping, — full demographic patient information, including patient attendance and clinical history, — staff planning both clinical and administrative diary activities, — ability to monitor stock including hearing aid tracking and barcoding (where services wish to use barcoding) and monitor device repairs, — fully compatible interface with standard test and hearing aid fitting equipment, — ability for services to create individual patient management plans including the storage of standard rehabilitation exercises and record of use, — ability to import/export data from other services (i.e. if patients are relocating), — report/letter templates and a link to the authority’s document management solution, — ability to show patient-specific alerts, — fully configurable reporting capability.