Oxygen-therapy services

Tender description

National Contracts will be established by NHS England for and on behalf of identified Clinical Commissioning Groups (CCGs) in each geographical region (identified by Lot), who have the responsibility for commissioning the Home Oxygen Service for service users. A single contract will be awarded for each Region and all identified CCGs will be party to the Contract. The Home Oxygen Service (HOS) provides a service to users in their own homes and also supports users working and travelling outside the home through the provision of appropriate oxygen supply and equipment. HOS includes, but is not limited to: — the provision of a customer contact centre, — processing and delivery of Home Oxygen requests, — supply and installation of equipment, — training and guidance for service users and/ or carers, — managing oxygen supplies through replenishment of cylinders and Liquid Oxygen (LOX), — reimbursement of electricity costs for concentrator users and — servicing and maintenance of equipment. Lot 1 is for the North East region of England. The home oxygen service provides a service to users in their own homes and also supports users working and travelling outside the home through the provision of appropriate oxygen equipment. CCGs, have the responsibility for providing the home oxygen service to patients. The services that will be included in the contracts includes, but is not limited to: — the provision of a customer contact centre, — processing and delivery of Home Oxygen requests, — supply and installation of equipment, — training and guidance for service users and/ or carers, — managing oxygen supplies through replenishment of cylinders and Liquid Oxygen (LOX), — reimbursement of electricity costs for concentrator users and — servicing and maintenance of equipment. Suppliers must be able to deliver all aspects of the service and must support the service that they provide with a suite of reports that enable clinicians to monitor the oxygen usage for their patients, and to be alerted when service users are not responsive to risk assessments and maintenance. This is in addition to reports that support reconciliation. The 10 Clinical Commissioning Groups referred to in II.2.3 are: — NHS Darlington Clinical Commissioning Group, — NHS Durham Dales, Easington and Sedgefield Clinical Commissioning Group, — NHS Hartlepool and Stockton-on-Tees Clinical Commissioning Group, — NHS Newcastle Gateshead Clinical Commissioning Group, — NHS North Durham Clinical Commissioning Group, — NHS North Tyneside Clinical Commissioning Group, — NHS Northumberland Clinical Commissioning Group, — NHS South Tees Clinical Commissioning Group, — NHS South Tyneside Clinical Commissioning Group, — NHS Sunderland Clinical Commissioning Group. NB: See Lot 1 for additional CPV codes. Lot 2 is for the North West region of England. The home oxygen service provides a service to users in their own homes and also supports users working and travelling outside the home through the provision of appropriate oxygen equipment. CCGs, have the responsibility for providing the home oxygen service to patients. The services that will be included in the contracts includes, but is not limited to: — the provision of a customer contact centre, — processing and delivery of Home Oxygen requests, — supply and installation of equipment, — training and guidance for service users and/or carers, — managing oxygen supplies through replenishment of cylinders and Liquid Oxygen (LOX), — reimbursement of electricity costs for concentrator users and — servicing and maintenance of equipment. Suppliers must be able to deliver all aspects of the service and must support the service that they provide with a suite of reports that enable clinicians to monitor the oxygen usage for their patients, and to be alerted when service users are not responsive to risk assessments and maintenance. This is in addition to reports that support reconciliation. The 31 Clinical Commissioning Groups referred to in II.2.3 are: — NHS Trafford Clinical Commissioning Group, — NHS Blackburn With Darwen Clinical Commissioning Group, — NHS Blackpool Clinical Commissioning Group, — NHS Bolton Clinical Commissioning Group, — NHS Bury Clinical Commissioning Group, — NHS Chorley and South Ribble Clinical Commissioning Group, — NHS East Lancashire Clinical Commissioning Group, — NHS Eastern Cheshire Clinical Commissioning Group, — NHS Fylde & Wyre Clinical Commissioning Group, — NHS Greater Preston Clinical Commissioning Group, — NHS Halton Clinical Commissioning Group, — NHS Heywood, Middleton And Rochdale Clinical Commissioning Group, — NHS Knowsley Clinical Commissioning Group, — NHS Liverpool Clinical Commissioning Group, — NHS Manchester Clinical Commissioning Group, — NHS Morecambe Bay Clinical Commissioning Group, — NHS North Cumbria Clinical Commissioning Group, — NHS Oldham Clinical Commissioning Group, — NHS Salford Clinical Commissioning Group, — NHS South Cheshire Clinical Commissioning Group, — NHS South Sefton Clinical Commissioning Group, — NHS Southport and Formby Clinical Commissioning Group, — NHS St Helens Clinical Commissioning Group, — NHS Stockport Clinical Commissioning Group, — NHS Tameside and Glossop Clinical Commissioning Group, — NHS Vale Royal Clinical Commissioning Group, — NHS Warrington Clinical Commissioning Group, — NHS West Cheshire Clinical Commissioning Group, — NHS West Lancashire Clinical Commissioning Group, — NHS Wigan Borough Clinical Commissioning Group, — NHS Wirral Clinical Commissioning Group. NB: See Lot 1 for additional CPV codes. Lot 3 is for the Yorkshire and Humber region of England. The home oxygen service provides a service to users in their own homes and also supports users working and travelling outside the home through the provision of appropriate oxygen equipment. CCGs, have the responsibility for providing the home oxygen service to patients. The services that will be included in the Contracts includes, but is not limited to: — the provision of a customer contact centre, — processing and delivery of Home Oxygen requests, — supply and installation of equipment, — training and guidance for service users and/ or carers, — managing oxygen supplies through replenishment of cylinders and Liquid Oxygen (LOX), — reimbursement of electricity costs for concentrator users and — servicing and maintenance of equipment. Suppliers must be able to deliver all aspects of the service and must support the service that they provide with a suite of reports that enable clinicians to monitor the oxygen usage for their patients, and to be alerted when service users are not responsive to risk assessments and maintenance. This is in addition to reports that support reconciliation. The 20 Clinical Commissioning Groups referred to in II.2.3 are: — NHS Leeds Clinical Commissioning Group, — NHS East Riding Of Yorkshire Clinical Commissioning Group, — NHS Airedale, Wharfdale and Craven Clinical Commissioning Group, — NHS Barnsley Clinical Commissioning Group, — NHS Bradford City Clinical Commissioning Group, — NHS Bradford Districts Clinical Commissioning Group, — NHS Calderdale Clinical Commissioning Group, — NHS Doncaster Clinical Commissioning Group, — NHS Greater Huddersfield Clinical Commissioning Group, — NHS Hambleton, Richmondshire and Whitby Clinical Commissioning Group, — NHS Harrogate and Rural District Clinical Commissioning Group, — NHS Hull Clinical Commissioning Group, — NHS North East Lincolnshire Clinical Commissioning Group, — NHS North Kirklees Clinical Commissioning Group, — NHS North Lincolnshire Clinical Commissioning Group, — NHS Rotherham Clinical Commissioning Group, — NHS Scarborough and Ryedale Clinical Commissioning Group, — NHS Sheffield Clinical Commissioning Group, — NHS Vale of York Clinical Commissioning Group, — NHS Wakefield Clinical Commissioning Group. NB: See Lot 1 for additional CPV codes. Lot 4 is for the East Midlands region of England. The home oxygen service provides a service to users in their own homes and also supports users working and travelling outside the home through the provision of appropriate oxygen equipment. CCGs, have the responsibility for providing the home oxygen service to patients. The services that will be included in the Contracts includes, but is not limited to: — the provision of a customer contact centre, — processing and delivery of Home Oxygen requests, — supply and installation of equipment, — training and guidance for service users and/ or carers, — managing oxygen supplies through replenishment of cylinders and Liquid Oxygen (LOX), — reimbursement of electricity costs for concentrator users and — servicing and maintenance of equipment. Suppliers must be able to deliver all aspects of the service and must support the service that they provide with a suite of reports that enable clinicians to monitor the oxygen usage for their patients, and to be alerted when service users are not responsive to risk assessments and maintenance. This is in addition to reports that support reconciliation. The 20 Clinical Commissioning Groups referred to in II.2.3 are: — NHS Bassetlaw Clinical Commissioning Group, — NHS Corby Clinical Commissioning Group, — NHS East Leicestershire and Rutland Clinical Commissioning Group, — NHS Erewash Clinical Commissioning Group, — NHS Hardwick Clinical Commissioning Group, — NHS Leicester City Clinical Commissioning Group, — NHS Lincolnshire East Clinical Commissioning Group, — NHS Lincolnshire West Clinical Commissioning Group, — NHS Mansfield and Ashfield Clinical Commissioning Group, — NHS Nene Clinical Commissioning Group, — NHS Newark and Sherwood Clinical Commissioning Group, — NHS North Derbyshire Clinical Commissioning Group, — NHS Nottingham City Clinical Commissioning Group, — NHS Nottingham North and East Clinical Commissioning Group, — NHS Nottingham West Clinical Commissioning Group, — NHS Rushcliffe Clinical Commissioning Group, — NHS South Lincolnshire Clinical Commissioning Group, — NHS South West Lincolnshire Clinical Commissioning Group, — NHS Southern Derbyshire Clinical Commissioning Group, — NHS West Leicestershire Clinical Commissioning Group. NB: See Lot 1 for additional CPV codes. Lot 5 is for the West Midlands region of England. The home oxygen service provides a service to users in their own homes and also supports users working and travelling outside the home through the provision of appropriate oxygen equipment. CCGs, have the responsibility for providing the home oxygen service to patients. The services that will be included in the Contracts includes, but is not limited to: — the provision of a customer contact centre, — processing and delivery of Home Oxygen requests, — supply and installation of equipment, — training and guidance for service users and/ or carers, — managing oxygen supplies through replenishment of cylinders and Liquid Oxygen (LOX), —reimbursement of electricity costs for concentrator users and — servicing and maintenance of equipment. Suppliers must be able to deliver all aspects of the service and must support the service that they provide with a suite of reports that enable clinicians to monitor the oxygen usage for their patients, and to be alerted when service users are not responsive to risk assessments and maintenance. This is in addition to reports that support reconciliation. The 20 Clinical Commissioning Groups referred to in II.2.3 are: — NHS Sandwell and West Birmingham Clinical Commissioning Group, — NHS Birmingham and Solihull Clinical Commissioning Group, — NHS Cannock Chase Clinical Commissioning Group, — NHS Coventry and Rugby Clinical Commissioning Group, — NHS Dudley Clinical Commissioning Group, — NHS East Staffordshire Clinical Commissioning Group, — NHS Herefordshire Clinical Commissioning Group, — NHS North Staffordshire Clinical Commissioning Group, — NHS Redditch and Bromsgrove Clinical Commissioning Group, — NHS Shropshire Clinical Commissioning Group, — NHS South East Staffordshire and Seisdon Peninsula Clinical Commissioning Group, — NHS South Warwickshire Clinical Commissioning Group, — NHS South Worcestershire Clinical Commissioning Group, — NHS Stafford and Surrounds Clinical Commissioning Group, — NHS Stoke-on-Trent Clinical Commissioning Group, — NHS Telford and Wrekin Clinical Commissioning Group, — NHS Walsall Clinical Commissioning Group, — NHS Warwickshire North Clinical Commissioning Group, — NHS Wolverhampton Clinical Commissioning Group, — NHS Wyre Forest Clinical Commissioning Group. NB: See Lot 1 for additional CPV codes. Lot 6 is for the South Central region of England. The home oxygen service provides a service to users in their own homes and also supports users working and travelling outside the home through the provision of appropriate oxygen equipment. CCGs, have the responsibility for providing the home oxygen service to patients. The services that will be included in the Contracts includes, but is not limited to: — the provision of a customer contact centre, — processing and delivery of Home Oxygen requests, — supply and installation of equipment, — training and guidance for service users and/or carers, — managing oxygen supplies through replenishment of cylinders and Liquid Oxygen (LOX), — reimbursement of electricity costs for concentrator users and — servicing and maintenance of equipment. Suppliers must be able to deliver all aspects of the service and must support the service that they provide with a suite of reports that enable clinicians to monitor the oxygen usage for their patients, and to be alerted when service users are not responsive to risk assessments and maintenance. This is in addition to reports that support reconciliation. The 13 Clinical Commissioning Groups referred to in II.2.3 are: — NHS North Hampshire Clinical Commissioning Group, — NHS Berkshire West Clinical Commissioning Group, — NHS Buckinghamshire Clinical Commissioning Group, — NHS East Berkshire Clinical Commissioning Group, — NHS Fareham and Gosport Clinical Commissioning Group, — NHS Isle of White Clinical Commissioning Group, — NHS Milton Keynes Clinical Commissioning Group, — NHS North East Hampshire and Farnham Clinical Commissioning Group, — NHS Oxfordshire Clinical Commissioning Group, — NHS Portsmouth Clinical Commissioning Group, — NHS South Eastern Hampshire Clinical Commissioning Group, — NHS Southampton Clinical Commissioning Group, — NHS West Hampshire Clinical Commissioning Group. NB: See Lot 1 for additional CPV codes. Lot 7 is for the London region of England. The home oxygen service provides a service to users in their own homes and also supports users working and travelling outside the home through the provision of appropriate oxygen equipment. CCGs, have the responsibility for providing the home oxygen service to patients. The services that will be included in the Contracts includes, but is not limited to: — the provision of a customer contact centre, — processing and delivery of Home Oxygen requests, — supply and installation of equipment, — training and guidance for service users and/ or carers, — managing oxygen supplies through replenishment of cylinders and Liquid Oxygen (LOX), — reimbursement of electricity costs for concentrator users and — servicing and maintenance of equipment. Suppliers must be able to deliver all aspects of the service and must support the service that they provide with a suite of reports that enable clinicians to monitor the oxygen usage for their patients, and to be alerted when service users are not responsive to risk assessments and maintenance. This is in addition to reports that support reconciliation. The 32 Clinical Commissioning Groups referred to in II.2.3 are: — NHS Ealing Clinical Commissioning Group, — NHS Barking and Dagenham Clinical Commissioning Group, — NHS Barnet Clinical Commissioning Group, — NHS Bexley Clinical Commissioning Group, — NHS Brent Clinical Commissioning Group, — NHS Bromley Clinical Commissioning Group, — NHS Camden Clinical Commissioning Group, — NHS Central London Clinical Commissioning Group, — NHS City and Hackney Clinical Commissioning Group, — NHS Croydon Clinical Commissioning Group, — NHS Enfield Clinical Commissioning Group, — NHS Greenwich Clinical Commissioning Group, — NHS Hammersmith and Fulham Clinical Commissioning Group, — NHS Haringey Clinical Commissioning Group, — NHS Harrow Clinical Commissioning Group, — NHS Havering Clinical Commissioning Group, — NHS Hillingdon Clinical Commissioning Group, — NHS Hounslow Clinical Commissioning Group, — NHS Islington Clinical Commissioning Group, — NHS Kingston Clinical Commissioning Group, — NHS Lambeth Clinical Commissioning Group, — NHS Lewisham Clinical Commissioning Group, — NHS Merton Clinical Commissioning Group, — NHS Newham Clinical Commissioning Group, — NHS Redbridge Clinical Commissioning Group, — NHS Richmond Clinical Commissioning Group, — NHS Southwark Clinical Commissioning Group, — NHS Sutton Clinical Commissioning Group, — NHS Tower Hamlets Clinical Commissioning Group, — NHS Waltham Forest Clinical Commissioning Group, — NHS Wandsworth Clinical Commissioning Group, — NHS West London Clinical Commissioning Group. NB: See Lot 1 for additional CPV codes. Lot 8 is for the South East Coast region of England. The home oxygen service provides a service to users in their own homes and also supports users working and travelling outside the home through the provision of appropriate oxygen equipment. CCGs, have the responsibility for providing the home oxygen service to patients. The services that will be included in the Contracts includes, but is not limited to: — the provision of a customer contact centre, — processing and delivery of Home Oxygen requests, — supply and installation of equipment, — training and guidance for service users and/ or carers, — managing oxygen supplies through replenishment of cylinders and Liquid Oxygen (LOX), — reimbursement of electricity costs for concentrator users and — servicing and maintenance of equipment. Suppliers must be able to deliver all aspects of the service and must support the service that they provide with a suite of reports that enable clinicians to monitor the oxygen usage for their patients, and to be alerted when service users are not responsive to risk assessments and maintenance. This is in addition to reports that support reconciliation. The 19 Clinical Commissioning Groups referred to in II.2.3 are: — NHS South Kent Coast Clinical Commissioning Group, — NHS Surrey Heath Clinical Commissioning Group, — NHS Ashford Clinical Commissioning Group, — NHS Brighton and Hove Clinical Commissioning Group, — NHS Canterbury and Coastal Clinical Commissioning Group, — NHS Coastal West Sussex Clinical Commissioning Group, — NHS Crawley Clinical Commissioning Group, — NHS Dartford, Gravesham and Swanley clinical Commissioning Group, — NHS East Surrey Clinical Commissioning Group, — NHS Eastbourne, Hailsham and Seaford Clinical Commissioning Group, — NHS Guildford and Waverley Clinical Commissioning Group, — NHS Hastings and Rother Clinical Commissioning Group, — NHS High Weald Lewes Havens Clinical Commissioning Group, — NHS Horsham and Mid Sussex Clinical Commissioning Group, — NHS Kent and Medway Clinical Commissioning Group, — NHS Surrey Downs Clinical Commissioning Group, — NHS Swale Clinical Commissioning Group, — NHS Thanet Clinical Commissioning Group, — NHS West Kent Clinical Commissioning Group.