Closed tender

ITT For the Provision of an Out of Hours Call Handling Service for the RBH Repairs Service

Details

Published
17 January 2019
Submission
18 February 2019

Tender description

Scope of Service for This Tender Rochdale Boroughwide Housing (RBH) is responsible for providing an out of hours (OOH) emergency repair service to its customers, which is accessible, efficient and effective. The purpose of this tender is to engage with a provider who can manage the call handling of emergency repairs reported between the hours of 17.00 & 08.00 (Mon-Fri) & 24 hours (Sat – Sun) every week throughout the year including Bank Holidays. Keywords: Emergency, Call Centre, Housing, Out of Hours, Repairs

Timeline

  1. Completed: Tender published17 January 2019
    Current notice
  2. Completed: Submission date18 February 2019

About the buyer

Rochdale Boroughwide Housing Ltd is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

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Decision makers

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