Home Office – Her Majesty’s Passport Office - End User Compute Architect

Tender description

Who Speclialist Work With They will work as part of a Technical Design Authority who are responsible for specific domains. They will need to collaborate closely with delivery teams and business stakeholders across the enterprise in a multi-supplier environment. HMPO is moving from a large outsourced SI arrangement to an in-house, largely cloud based and open source based solutions delivered iteratively. What Specialists Work On Work packages include: 1.Technical lead on HMPO's strategy to replace its existing EUC services (e.g End User Devices, Voice, Office, Windows OS, Citrix, Active Directory, File storage) 2.Define transition strategy 3.Technical SME on investments in legacy EUC services and troubleshooting ensuring they align with technical strategy 4. Intelligent customer to central shared services team who are delivering many of the services we intend to re-use 5. Identification and mitigation of technical risks 6. Analysis of contingency options for EUC services 7. HMPO technical lead on user migration and data migration as part of the HMPO transformation Where the Work Takes Place Victoria. London Early Market Engagement Working Arrangements Typically on-site with wider team and clients in an Agile environment. Some site visits. Use of Confluence, Jira and ardoq are the tools used to track progress against deliverables. Work Location Victoria. London Security Clearance SC Clearance is required. HM Passport Office will support the clearance process Additional T&Cs Skills & Experience Extensive experience of large scale EUC upgrade or migration projects, and ability to troubleshoot to highly detailed and deep level in End User Services environment. Deploying contract centre solutions In depth experience of knowledge of Windows, Windows Active Directory, Experience of automated Microsoft OS deployment, Experience of VMware and virtualisation technologies and terminal solutions (Citrix) Experience of deploying/migrating applications built using a broad range of current and heritage technologies to a Windows 10 desktop environment or similar Experience of corporate services such as VOIP or Print Services (Multi Function, Follow Me) Experience in building and scaling of System Center Configuration Manager Extensive experience in Software Provisioning & Packaging and COTS Application deployment such as experience of migrating to O365 Nice to Haves Experience of HMPO systems or similar government operational systems Experience of GDS best practices No. of Specialists to Evaluate 3 Cultural Fit Criteria Work as a team with our organisation and other suppliers Be transparent and collaborative Be comfortable standing up for their discipline Have a no-blame culture and take responsibility for their work Assessment Method Evaluation Weighting Technical competence 65% Cultural fit 15% Price 20% Questions from Suppliers Budget range