Market research services

Tender description

The BBC is launching a new multi-supplier design research framework, to replace the existing agreement which expires in June 2019. The new framework, Design Research Framework II, will provide the BBC with access to a range of specialist design research service providers. Successful service providers awarded a place on the framework will have experience and capability to meet all the BBC’s distinct design research requirements. The framework will provide BBC with additional design research expertise through a framework of capable and qualified external service providers. The service providers will conduct design research services across the BBC’s online portfolio including: news, sport, weather, childrens, education, radio and music, iPlayer, interactive TV, homepage, alongside the systems and services that power these projects. Design research ensures the audience are at the heart of the BBC online, taking insights and using them to empower decision-making and create products that our audience love to use. Service providers will work on a range of projects, including research when no internal resource is available, or where a distinct specialism and/or technology of an external service provider is required.