Accommodation, building and window cleaning services

Tender description

Newlon is inviting responses for the provision of Estate cleaning services to communal areas of general social housing schemes, shared ownership schemes, key worker accommodation and leasehold schemes. This includes day-to-day routine cleaning of int. and ext. communal areas, incl. all fixtures and fittings, periodic cleaning (such as window cleaning, jet washing, steam cleaning), removal of bulk waste from sites and other ad hoc responsive and emergency cleaning tasks. Detailed description of the services is in the specification which is predominantly outward-based with defined standards of service. However, we have specified cleaning frequencies to give residents reassurance that the sites are receiving regular attention. Newlon is seeking a supplier to deliver a high standard and quality of cleaning and a customer-focused service delivery, executed in a safe and professional manner, adopting best cleaning practice and delivering continued value for money throughout the contract. This procurement is being conducted in accordance with the open procedure provided for in the EU Public Contracts Directive 2014/24. The aim of this procurement is for Newlon to award a Contract for Estate cleaning services to one supplier to deliver the service across the entire portfolio in scope of this requirement. Whilst it is Newlon’s intention to deliver the majority of its Estate cleaning services via the winning supplier, this does not confer any exclusivity on the appointed supplier and Newlon gives no undertaking that it will deliver the whole of its requirement for this service through this arrangement. The information provided is designed to ensure that all responses are given equal and fair consideration. It is important that Suppliers provide all the information asked for in the format and order specified. The purpose of this process is to assess the responses submitted by the suppliers and determine the winning supplier to be awarded the contract. Since Newlon is running this procurement as an open procedure, which includes the completion of a selection questionnaire, any organisation that considers itself able to meet the requirements, is able to submit a tender.