Telephone-answering services
Details
- Supplier(s)
- Call Miss Jones
- Duration
- 3 years
- Topic
- Telephone-answering services
- Published
- 8 July 2019
- Source
- TedNotices
Tender description
This document provides background information which is intended to assist and support the procurement of an out of hours telephone monitoring service for a period of 3 years, to take effect from 1.7.2018 to 30.6.2021, and with the potential for a further extension of up to 2 years to 30.6.2023. Together Housing Association (THA) is seeking to appoint a highly experienced and skilled emergency telephone call monitoring provider that is fully customer focused and will deliver a high quality cost effective service to all our customers. The procurement of an out of hours telephone monitoring service for a period of 3 years, to take effect from 1.7.2018 to 30.6.2021, and with the potential for a further extension of up to 2 years to 30.6.2023. Together Housing Association (THA) is seeking to appoint a highly experienced and skilled emergency telephone call monitoring provider that is fully customer focused and will deliver a high quality cost effective service to all our customers.
Timeline
- Completed: Award date1 November 2018
- Completed: Award published8 July 2019Current notice
- Completed: Contract expiry date16 October 2021
About the buyer
Together Housing Group is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 79510000 · Telephone-answering services
- 79512000 · Call centre
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@together-housing-group.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@together-housing-group.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@together-housing-group.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@together-housing-group.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@together-housing-group.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@together-housing-group.gov |
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