Expired contract

Telephone-answering services

Details

Supplier(s)
Call Miss Jones
Duration
3 years
Topic
Telephone-answering services
Published
8 July 2019

Tender description

This document provides background information which is intended to assist and support the procurement of an out of hours telephone monitoring service for a period of 3 years, to take effect from 1.7.2018 to 30.6.2021, and with the potential for a further extension of up to 2 years to 30.6.2023. Together Housing Association (THA) is seeking to appoint a highly experienced and skilled emergency telephone call monitoring provider that is fully customer focused and will deliver a high quality cost effective service to all our customers. The procurement of an out of hours telephone monitoring service for a period of 3 years, to take effect from 1.7.2018 to 30.6.2021, and with the potential for a further extension of up to 2 years to 30.6.2023. Together Housing Association (THA) is seeking to appoint a highly experienced and skilled emergency telephone call monitoring provider that is fully customer focused and will deliver a high quality cost effective service to all our customers.

Timeline

  1. Completed: Award date1 November 2018
  2. Completed: Award published8 July 2019
    Current notice
  3. Completed: Contract expiry date16 October 2021

About the buyer

Together Housing Group is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 79510000 · Telephone-answering services
  • 79512000 · Call centre

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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